Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-08-23T21:17:26+00:00

    One possible solution: Just wait.

    This has always happened to me when updating a Windows machine since Windows 7. Windows 8 does this too.

    Basically Windows Update doesn't report progress on downloading (why it has a progress bar for it I have no idea), even though it actually is downloading. This has always been the case for me on multiple machines using both Windows 7 and 8.

    At some point it'll jump from 0% to 100%, then begin "Installing", where the progress bar will actually report on percentiles between 0 and 100 as long as you're installing more than one update.

    If you have a good connection to the Internet (1MB/s+), and it's taken more than an hour or so, then it's probably actually stuck, but in my experience I've never had to do anything but wait.

    Good luck!

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  2. Anonymous
    2013-08-26T09:12:50+00:00

    ​Method 1:

    Run the fix it and check.****Fix the problem with Microsoft Windows Update that is not working

    http://support.microsoft.com/mats/windows\_update/

    I tried this, and it worked like a charm. Thank you very much for help.

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  3. Anonymous
    2013-11-04T18:02:06+00:00

    Just turn off windows firewall!

    I've been a day stuck with this and the only and simply thing that worked was turning windows firewall off.

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  4. Anonymous
    2013-11-30T16:40:36+00:00

    Well what worked for me in Windows 8 is go into IE, tool internet options, connections tab, LAN settings, un-check "Automatically detect settings", close IE.

    Try that in Win7.

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  5. Anonymous
    2013-12-11T01:11:56+00:00

    For me it was more of an visual bug.

    I started the updates and it was at 0% for almost an hour, while researching on google what is happening, it turned to 99% and then 100%.

    Try to give it time and see if the helps.

    Had 74 updates

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