Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-01-26T05:47:28+00:00

    Fixed

    Step 1:

    Disable Windows Update:

    Control Panel --> Windows Update --> Change Settings --> "Never Check for Updates"

    Step 2:

    Restart

    Step 3:

    Go here, download and install the following:

    https://www.microsoft.com/en-us/download/windows.aspx

    1. System Update Rediness Tool for Windows 7
    2. Update for Windows 7

    Step 4:

    Restart

    Step 5:

    Manually run Windows Update and wait like 10 min and you should be good (hopefully).

    This is the right solution. Thank you very much!

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  2. Anonymous
    2017-01-12T22:08:08+00:00

    Also check out the Automatic configuration at the top section of the Local Area Network LAN) Settings.  I followed the steps above and it didn't correct the problem.  I then did Microsoft's steps and ended up going back to a restore point.  At that time, I was unable to connect to my router and I got the error regarding an unknown proxy.  I went back in and my setting was "Use automatic configuration script" with a link to Kodak's website.  I changed it to "Automatically detect settings" and now I'm able to get online.  Still haven't solved the update problem as now I'm stuck "Checking for updates."

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  3. Anonymous
    2016-12-27T18:58:51+00:00

    Fixed

    Step 1:

    Disable Windows Update:

    Control Panel --> Windows Update --> Change Settings --> "Never Check for Updates"

    Step 2:

    Restart

    Step 3:

    Go here, download and install the following:

    https://www.microsoft.com/en-us/download/windows.aspx

    1. System Update Rediness Tool for Windows 7
    2. Update for Windows 7

    Step 4:

    Restart

    Step 5:

    Manually run Windows Update and wait like 10 min and you should be good (hopefully).

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  4. Anonymous
    2016-12-14T08:42:16+00:00

    I had this same problem on my windows 7 laptop, i just did a single update of the service pack and it started working again, just deselect all the important updates, and only select the update that says something like service pack 2 writen some in the name of the update.. hope thats makes sense and helps:)

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  5. Anonymous
    2016-11-24T16:53:20+00:00

    What a ridiculous thing for an end user to consider doing. No end-user should ever, EVER need to investigate let alone encounter an issue like this. If you're reading this from a Windows machine, switch to a Mac/ Windows 10 or linux please, please, please!

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