Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

112 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-03-02T21:26:19+00:00

    Tried that before, no luck

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2013-03-01T08:49:30+00:00

    Hi,

    You may disable the ESET NOD32 antivirus installed on the computer and check.

    Refer to the link:

    http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  3. Anonymous
    2013-02-27T22:59:11+00:00

    Well,

    I have tried EVERYTHING, but still nothing works...

    Was this answer helpful?

    60+ people found this answer helpful.
    0 comments
  4. Anonymous
    2013-01-31T05:41:17+00:00

    What I did, that in my case worked,

    I Used MSConfig, disabled all the non microsoft services, restarted. Restart a Windows Update, and it worked. Look to simple, but hey, no comment.

    Start - Run

    Type : MSConfig<enter>

    System configuration window appear

    click on Services tab - look at the bottom of the box and mark Hide all Microsoft services

    Then click Disable All - That will disable every services listed

    Apply the change - and Restart

    Once logged back in, Do a Windows Update...

    Hopefully it will work for you to

    After the updates has been applied - Redo the MSConfig procedure to enable everything on your system

    Good lick

    André

    Was this answer helpful?

    1700+ people found this answer helpful.
    0 comments
  5. Anonymous
    2013-01-19T10:02:14+00:00

    ​Hi,

    Test the issue in clean boot state.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note: After trouble shooting put the computer to start as usual by performing step 7 from the above Knowledge Base article.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments