Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-08-10T21:56:55+00:00

    "wait" may or may not work.

    one way to check internet traffic is :

    • open windows task manager,
    • switch to Networking tab

    when checking for, or downloading updates, there should be some activity on the chart & network utilization stats.

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  2. Anonymous
    2016-08-08T10:14:33+00:00

    I TRIED EVERYTHING AND ONLY THIS METHOD WORKED. I HAD OVER 50 UPDATES AND I CLICKED GET UPDATES AND WAITED AND WAITED BUT it stayed at 0kb downloaded 0%..

    Date: 9th August 2016

    Solution: THen I found a solution. 

    1. click Start at the bottom left of desktop.
    2. press the Shut Down button that has the little shield icon next to it.
    3. it should start downloading just wait...
    4. turn computer on again
    5. repeat process until all updates downloaded (my computer downloaded all 50 updates in chunks. E.g. 1st time it shut down and downloaded like 10 updates, etc. 

    **SIDE NOTE: PRESSING THE OFF BUTTON ON THE COMPUTER will not download the updates. in order to download updates you must go to Start and click Shut Down.

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  3. Anonymous
    2016-07-27T14:23:05+00:00

    That strategy didn't work well with me: I "upgraded" to Windows 10, and less than 48 hours later, went back to Windows 7. Windows 10 was a nightmare, where half of my programs wouldn't run, and the others ran strangely. Who needs that??? With all its annoyances, at least Windows 7 works!

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  4. Anonymous
    2016-07-27T00:19:59+00:00

    It's just Microsoft's way of forcing everyone to Windows 10.

    Well I'm forgoing the free upgrade to 10 and installing Linux Mint.

    www.linuxmint.com

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  5. Anonymous
    2016-07-27T00:14:39+00:00

    The only way you could have made what you wrote more unclear is if you just rolled your face back and forth across your keyboard!

    Does ANYONE reread what they've written?

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