Seriously? Seriously?? A wifi switch that's not enabled!
Oh yes, after venturing into the deepest, darkest caves of the personal computer's components over the past year and 6 forum pages, we're back to "did you try turning it on and off again".
I know these answers are meant to help, but ffs. I'm so over this. Have y'all missed the fact that ALL APPLE PRODUCTS KEEP THE CONNECTION where the pc's drop? I live in Scandinavia, where the Internet is exceptionally fast, and not to mention reliable as
I'm in the capital. Nevertheless, I still lose my connection if I'm using my computer in the bedroom!!! It will keep it when I'm in the kitchen (4 meters away from router) or living room (3 meters), but should I *dare* to sit by the window in my bedroom (5
m and a door in-between), you can be damn sure it will drop, Spotify will stop, YouTube will freeze and I get chrome error messages.
Microsoft's amazing unwillingness to address this problem has officially managed p***ed me off, and I'm shocked at their non-existent customer service. I'm taking this to a tech news mag, maybe media pressure can finally get Microsoft to own up to this ridiculous
situation and FIX IT.
Hi Jim,
Welcome to Microsoft community forum. I would appreciate if you could answer the following questions:
- Did you try connecting your computer to another Wi-Fi network or router and check if you face similar issue?
- Are you using any third party antivirus program?
You might experience network or Internet connection issues in Windows for a number of reasons. Some common issues that can cause these problems are:
- A wireless network adapter switch that's not enabled
- WEP, WPA, or WPA2 security key or passphrase issues
- Cables that aren't connected properly
- Corrupted or incompatible drivers
- Missing updates
- Network connection settings
- Hardware or software problems
If you can't connect to a network, there might be a problem with your network adapter, the piece of hardware that makes it possible for your PC to connect to a network. Even though you were facing this issue since you bought the computer. The problem
might be with Wireless router. I would suggest you to check if you face similar issue by connecting the computer to another Wi-Fi network or try resting the router.
You may follow the troubleshooting steps from this HP support article and check if it helps:
Troubleshooting wireless network and Internet (Windows 8)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03535285#N62
Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.