Windows 8 continously loses wifi connection

Anonymous
2013-09-19T22:26:20+00:00

Hi,

I am about to completely lose my wits with this. We all know Windows 8 is not user friendly by a long shot. In the beginneing I thought it was my brand new way too expensive Asus Zenbook that was the problem. I have this computer:

ASUS ZENBOOK U500VZ 15.6" WQHD+

GeForce GT650 2GB,Core i7-3632QM,8GB RAM,2x256GB SSD,Windows 8

It runs Windows 8.

Since I got it it has had a problem with dropping the wifi connection.

The steps taken to resolve it are:

Change settings in Power Plans

Changed adapter settings under "Power Management"

Run -> ipconfig /flushdns

All other laptops and iPads and iPhones running on the routers are fine. Problems persist on OTHER wifi networks as well, and from searching the web I can see this is a COMMON problem with Windows 8. HOW to fix this? Does Microsoft NOT realise it's customers would like to be able to use the internet without losing connectivity...

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-12-10T13:00:25+00:00

    I take it this problem has never been solved? I have exactly the same issue with nearly all Wifi networks I connect to. The only one that seems to work without issue is my mobile set as a wifi hotspot. Never had this problem with any other device or operating system other than Windows 8. Am amazed Miscrosoft have managed to make the most basic of function so difficult. Resolvable only via cmd!!! i.e. Windows 8 isn't capable.

    You assume right... never resolved. I have downloaded Xirrus Wi-Fi Inspector, but am sending my laptop (Asus) in for repair in short time, risking a bill if they find it is a software problem. I have done everything in the book, ran all cmd-prompts, updated every bios and driver available, checked tens of wifi networks in FOUR different countries. I pretty much hate Windows 8 now. Love the computer. Hate Microsoft.

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  2. Anonymous
    2013-12-10T12:42:48+00:00

    I take it this problem has never been solved? I have exactly the same issue with nearly all Wifi networks I connect to. The only one that seems to work without issue is my mobile set as a wifi hotspot. Never had this problem with any other device or operating system other than Windows 8. Am amazed Miscrosoft have managed to make the most basic of function so difficult. Resolvable only via cmd!!! i.e. Windows 8 isn't capable.

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  3. Anonymous
    2013-10-30T14:43:00+00:00

    I am having almost the exact same problem, wifi dropping out all the time. I turn it on and off using 'airplane mode' and this mostly gets me reconnected but only for a while. I think it something to do with a windows update because Dell customer service said restore to before the update and this sorted the problem until another update happened. This is madness from microsoft - if this is happening across different machines using different hardware using different routers. Micrsoft please help.

    I am no way competent enough to follow what was recommended here, nor do I want to start changing everything on the computer only to fin d it has caused another problem.

    Brand new laptop and this is happening, am a freelancer too and this is costing me money, my colleagues Mac never has this problem.

    Please help.

    The whole thing is ridiculous. I still haven't found a solution to the problem and have missed an endless amount of projects and money. I will try to send it in for repair to Asus (which again is costing me even more money, as I won't have a computer for weeks) but if Win 8 is the problem, there's nothing Asus can do. I knowingly did not chose a Mac because  the Asus was better, but to me it looks like Microsoft singlehandedly will kill the PC market and hand the frustrated customers over to Apple. Good job, Microsoft.

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  4. Anonymous
    2013-10-30T12:10:24+00:00

    I am having almost the exact same problem, wifi dropping out all the time. I turn it on and off using 'airplane mode' and this mostly gets me reconnected but only for a while. I think it something to do with a windows update because Dell customer service said restore to before the update and this sorted the problem until another update happened. This is madness from microsoft - if this is happening across different machines using different hardware using different routers. Micrsoft please help.

    I am no way competent enough to follow what was recommended here, nor do I want to start changing everything on the computer only to fin d it has caused another problem.

    Brand new laptop and this is happening, am a freelancer too and this is costing me money, my colleagues Mac never has this problem.

    Please help.

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  5. Anonymous
    2013-10-21T08:20:24+00:00

    Hi Yoplait,

     

    Thank you for the update on this issue.

     

    Please get back to us with the final status of this issue. We will be happy to assist you further.

     

    Hi,

    Here is another update. I have moved to a new place (not mine, so I can't reach the router) with password protected wifi. The wifi worked fine the first 2 hours, then dropped. Said it was limited. I ran troubleshooter a million times, tried every Network and Sharing Center Administrator fix, restarted the computer several times, I ran your cmd prompts. When trying ipconfig/release I had long messages saying the media was disconnected. Tried ipconfig/all, and the IP adress started with 169., the DNS was missing and it said "Media disconnected". I never got the internet back.

    Then I slept through the night, started the pc this morning, and I was back online. For no apparent reason. It dropped again after 30 minutes, then came back.

    This problem persist with every wifi connection I am on. It's impossible that this is a problem with every router. What is going on?

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