Windows 8 continously loses wifi connection

Hi Jim,

Welcome to Microsoft community forum. I would appreciate if you could answer the following questions:

• Did you try connecting your computer to another Wi-Fi network or router and check if you face similar issue?
• Are you using any third party antivirus program?

You might experience network or Internet connection issues in Windows for a number of reasons. Some common issues that can cause these problems are:

1. A wireless network adapter switch that's not enabled
2. WEP, WPA, or WPA2 security key or passphrase issues
3. Cables that aren't connected properly
4. Corrupted or incompatible drivers
5. Missing updates
6. Network connection settings
7. Hardware or software problems

If you can't connect to a network, there might be a problem with your network adapter, the piece of hardware that makes it possible for your PC to connect to a network. Even though you were facing this issue since you bought the computer. The problem might be with Wireless router. I would suggest you to check if you face similar issue by connecting the computer to another Wi-Fi network or try resting the router.

You may follow the troubleshooting steps from this HP support article and check if it helps:

Troubleshooting wireless network and Internet (Windows 8)

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03535285#N62

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

I just joined this conversation today, but have been having this problem on my HP desktop since purchasing it in 2013. I upgraded To Windows 8.1 right after buying this thing, but have had the same connection problems from the beginning.  I have checked this thread several times and tried the resolutions to no avail.  This must be a fairly significant issue based on my own experience and what I've read here but it's been a topic of conversation here for well over a year and I can't believe it has yet to be resolved. 

Meanwhile I'll keep checking back and I'll keep clicking the "Fix Connection Problems" tab for a 10 minute fix and I'll keep cursing Micorsoft (I can't really blame HP, this thing was brand new, out of the box).

<<SIGH>>

Hi,

Thanks for the update you may also try these steps and check if it helps:

1. Right-click the ‘Start’ button to access ‘Control Panel’ option and select it.
2. Next, chose ‘Device Manager’ option.
3. Next select ‘Network Adapters’ and under it, you will find a Wi-Fi controller listed. Select it.
4. Double-click the controller to open the adapter’s Property window and switch to ‘Drivers’ tab.
5. Next, click the ‘Disable’ button and hit ‘Ok’ to apply the changes wait for 5 minutes and Re-enable it and See if it helps. If it does not help proceed to the next step.

If the above solution fails, try doing the following. Open an admin-level command prompt in Desktop mode, type the following commands, and hit Enter after each command:

• netsh int tcp set heuristics disabled
• netsh int tcp set global autotuninglevel=disabled
• netsh int tcp set global rss=enabled

Then type the following and hit Enter, to verify that practically all the settings are disabled.

netsh int tcp show global

Finally, reboot your machine and see if this helps. If it doesn’t help, you could also try the built-in Hardware and Devices troubleshooter and see if it helps. This articles will show you how to troubleshoot if your Windows can’t find wireless devices.

Wired and*wireless* network *problems* - *Windows* Help

How do I fix network adapter*problems*? - *Windows* Help

Hope this helps, let us know if you need any further assistance.

FYI method 1 does not work. Am back to work-around (method 4). Will try method 2 now.

Will report back

I agree Microsoft needs to get this fixed. I find it very frustrating to continually have to do all this **** just to get a WiFi connection. Sometimes I waste so much time trying to get a connection that I am to **** to even get done what I needed to do!