Hi I am unable to get out of this aptio setup utility screen so that I can go to my start menu

Anonymous
2013-01-23T02:26:15+00:00

my computer is a ASUS R503U computer and I can't get off of this utilities screen and it won't go back to my start menu. Can anyone help please thanks

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2015-10-21T00:15:03+00:00

This is what worked from me.  You do this from within the aptio screen:

followed the steps given in the tomshardware reference above, from db2k9:

"Ok so I figured it out guys, it was kind of silly but here we go.

So this system is sort of a hybrid legacy and EUFI system, and there a few steps I needed to take to get it to recognize devices that aren't the original HDD

First I had to the Security Options of the BIOS and disable "Secure Boot"

[then you reboot, and it comes back to the aptio screen.  So then you do the next step]

After that go to the Boot section of the BIOS and

  • Disable Fastboot
  • Enabled CSM (Compatibility Support Module)

[then you reboot again, and it should get through the aptio piece, if you even see it]

  • This will allow the BIOS to see other bootable drives (For some reason it keep on being disable when I would restart, so that's why I couldn't see my SSD)

[the rest below didn't apply to me, I'm using Win 8.1, and there's only the one SSD]

I have a beautiful ASUS TAICHI, that I picked up as a refurbed return from MicroCenter, and since it had no bloatware or recovery partition on the SSD, I think they either replaced the original or reformatted it.  When it hit the repeating aptio screen, I was ready to take it back, until I found the above.  It worked for me, so give it a try.

See if it works for you

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  1. Anonymous
    2015-02-15T14:46:48+00:00

    What it could be telling you is that it can't find your hard drive.  I recently replaced a hard drive in a Sony VAIO laptop with a 256G SSD, and although it worked fine after I made the switch, a couple of days later I started it up and I got that message.  The bios reported that there was no hard drive installed.  It could be the cable, although I didn't have any screws left over...Anyway, I rebooted and the drive came up. 

    You may not be so lucky, but I'd start by rebooting into the bios to see if it reports the hard drive or not.  If it recognizes it, then there's a different problem. 

    JohnMumper said:

    "I did what was said and now I get a screen that comes up saying "reboot and select proper boot device or insert boot media in selected boot device and pres a key". I don't have a "boot media"  so how do I go back to reboot it?"

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  2. Anonymous
    2015-03-07T07:19:13+00:00

    Im having the same issue. I have done all those steps but.i am now too stuck on this page. Does anyone know how to get my laptop back up and running without having to buy anything as i am young and have no money any help would be greatly appreciated

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  3. Anonymous
    2015-03-11T17:33:48+00:00

    Im having the same issue. I have done all those steps but.i am now too stuck on this page. Does anyone know how to get my laptop back up and running without having to buy anything as i am young and have no money any help would be greatly appreciated

    I followed the steps given in the tomshardware reference above, from db2k9:

    "Ok so I figured it out guys, it was kind of silly but here we go.

    So this system is sort of a hybrid legacy and EUFI system, and there a few steps I needed to take to get it to recognize devices that aren't the original HDD

    First I had to the Security Options of the BIOS and disable "Secure Boot"

    [then you reboot, and it comes back to the aptio screen.  So then you do the next step]

    After that go to the Boot section of the BIOS and

    • Disable Fastboot
    • Enabled CSM (Compatibility Support Module)

    [then you reboot again, and it should get through the aptio piece, if you even see it]

    • This will allow the BIOS to see other bootable drives (For some reason it keep on being disable when I would restart, so that's why I couldn't see my SSD)

    [the rest below didn't apply to me, I'm using Win 8.1, and there's only the one SSD]

    Once those options were set and saved I was able to boot, validated that I was able to change the boot priority, saved again and used the Ubuntu LiveUSB and installed Ubuntu x64 bit

    Made sure to reboot several times and the system has loaded successfully each time "

    I have a beautiful ASUS TAICHI, that I picked up as a refurbed return from MicroCenter, and since it had no bloatware or recovery partition on the SSD, I think they either replaced the original or reformatted it.  When it hit the repeating aptio screen, I was ready to take it back, until I found the above.  It worked for me, so give it a try.

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  4. Anonymous
    2015-03-12T18:27:02+00:00

    I would absolutely love to try some of these steps. However, I am unable to access the bios outside of the user access level. I have never set an admin password, yet lovely aptio is insisting that there is one and won't let me make any changes that would actually do anything. I have noticed the my boot priorities are set for IPv4 and IPv6. I know this to be inaccurate for booting purposes, yet with the user access I cannot fix it. Someone please help.....

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