Hi I am unable to get out of this aptio setup utility screen so that I can go to my start menu

Anonymous
2013-01-23T02:26:15+00:00

my computer is a ASUS R503U computer and I can't get off of this utilities screen and it won't go back to my start menu. Can anyone help please thanks

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2015-10-21T00:15:03+00:00

This is what worked from me.  You do this from within the aptio screen:

followed the steps given in the tomshardware reference above, from db2k9:

"Ok so I figured it out guys, it was kind of silly but here we go.

So this system is sort of a hybrid legacy and EUFI system, and there a few steps I needed to take to get it to recognize devices that aren't the original HDD

First I had to the Security Options of the BIOS and disable "Secure Boot"

[then you reboot, and it comes back to the aptio screen.  So then you do the next step]

After that go to the Boot section of the BIOS and

  • Disable Fastboot
  • Enabled CSM (Compatibility Support Module)

[then you reboot again, and it should get through the aptio piece, if you even see it]

  • This will allow the BIOS to see other bootable drives (For some reason it keep on being disable when I would restart, so that's why I couldn't see my SSD)

[the rest below didn't apply to me, I'm using Win 8.1, and there's only the one SSD]

I have a beautiful ASUS TAICHI, that I picked up as a refurbed return from MicroCenter, and since it had no bloatware or recovery partition on the SSD, I think they either replaced the original or reformatted it.  When it hit the repeating aptio screen, I was ready to take it back, until I found the above.  It worked for me, so give it a try.

See if it works for you

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  1. Anonymous
    2013-10-20T10:06:28+00:00

    Hi..i have same problem,also right now..i tried to press f8 and f12..but still not working...im,using asus X202E..pls...i need help.thanks

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  2. Anonymous
    2013-10-23T15:38:50+00:00

    If you see the bars at the top of the screen, there are five of them. What you want to do is go in all of them and look for update. You want to update and  then click < save changes and reset > and then your done.

    You will see a blank screen for a couple of seconds and windows will boot up.

    Thank You,

    Colleen gregory Collins

    Google,Youtube and Facebook

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  3. Anonymous
    2013-11-15T17:29:20+00:00

    Hello,

    I am having the same exact problem as well and am unable to exit from the Aptio setup utility. I have a  laptop from Asus using windows 8. It is less than a year old with no previous problems.  am traveling overseas and have many important files and pictures I hope not to lose.

    I looked for an update option under the 5 tabs, but do not see any option to update. Would you have any other suggestions?

    Thanks

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  4. Anonymous
    2013-12-13T15:45:25+00:00

    I see the bars at the top but I do not see an update option anywhere. Any pointers to where it actually is in the tabs? I just keep looping to this screen.  grrrrrr

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