Hi I am unable to get out of this aptio setup utility screen so that I can go to my start menu

Anonymous
2013-01-23T02:26:15+00:00

my computer is a ASUS R503U computer and I can't get off of this utilities screen and it won't go back to my start menu. Can anyone help please thanks

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2015-10-21T00:15:03+00:00

This is what worked from me.  You do this from within the aptio screen:

followed the steps given in the tomshardware reference above, from db2k9:

"Ok so I figured it out guys, it was kind of silly but here we go.

So this system is sort of a hybrid legacy and EUFI system, and there a few steps I needed to take to get it to recognize devices that aren't the original HDD

First I had to the Security Options of the BIOS and disable "Secure Boot"

[then you reboot, and it comes back to the aptio screen.  So then you do the next step]

After that go to the Boot section of the BIOS and

  • Disable Fastboot
  • Enabled CSM (Compatibility Support Module)

[then you reboot again, and it should get through the aptio piece, if you even see it]

  • This will allow the BIOS to see other bootable drives (For some reason it keep on being disable when I would restart, so that's why I couldn't see my SSD)

[the rest below didn't apply to me, I'm using Win 8.1, and there's only the one SSD]

I have a beautiful ASUS TAICHI, that I picked up as a refurbed return from MicroCenter, and since it had no bloatware or recovery partition on the SSD, I think they either replaced the original or reformatted it.  When it hit the repeating aptio screen, I was ready to take it back, until I found the above.  It worked for me, so give it a try.

See if it works for you

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  1. Anonymous
    2016-01-20T16:47:26+00:00

    But what about someone who with testing both the SSD and an original HDD it came with? I tried both and it recognizes that the drives are there but the boot priority menu is completely empty including the DVDRW drive.

    As an added wonderful situation i cant even recover the drives as the recovery disks (both 8.1 and Win 10) it states that the drive is locked and within the bios screen it states the drives are both frozen.

    Mind you this was all caused vy a single stick of ddr3 ram upgrade

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  2. Anonymous
    2016-01-15T14:45:22+00:00

    I am probably the only one with the following cause for this problem but figured I would post my solution anyway since I spent several days reading forums and trying to figure out why my system started up in the Aptio Setup utility. Several ESC sequences were sometimes required to exit.  

    Solution: My F2 key was depressed!

    The only other symptom was that Ctrl+C and Ctrl+V did not work in any application.

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  3. Anonymous
    2015-12-19T02:47:40+00:00

    What if there is no update option?

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  4. Anonymous
    2015-12-08T08:11:25+00:00

    thanks it got me off the aptio menu but nw it just says "reboot and select proper boot device or insert boot media in selected boot device and press a key"?? whats wrong now

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