Hi I am unable to get out of this aptio setup utility screen so that I can go to my start menu

Anonymous

my computer is a ASUS R503U computer and I can't get off of this utilities screen and it won't go back to my start menu. Can anyone help please thanks

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Anonymous

This is what worked from me. You do this from within the aptio screen:

followed the steps given in the tomshardware reference above, from db2k9:

"Ok so I figured it out guys, it was kind of silly but here we go.

So this system is sort of a hybrid legacy and EUFI system, and there a few steps I needed to take to get it to recognize devices that aren't the original HDD

First I had to the Security Options of the BIOS and disable "Secure Boot"

[then you reboot, and it comes back to the aptio screen. So then you do the next step]

After that go to the Boot section of the BIOS and

Disable Fastboot
Enabled CSM (Compatibility Support Module)

[then you reboot again, and it should get through the aptio piece, if you even see it]

This will allow the BIOS to see other bootable drives (For some reason it keep on being disable when I would restart, so that's why I couldn't see my SSD)

[the rest below didn't apply to me, I'm using Win 8.1, and there's only the one SSD]

I have a beautiful ASUS TAICHI, that I picked up as a refurbed return from MicroCenter, and since it had no bloatware or recovery partition on the SSD, I think they either replaced the original or reformatted it. When it hit the repeating aptio screen, I was ready to take it back, until I found the above. It worked for me, so give it a try.

See if it works for you

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55 additional answers

Anonymous

2016-05-29T15:49:09+00:00

get to this page http://windows.microsoft.com/en-in/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

hit repeatedly fn - F8 as the computer starts worked for me

good luck
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Anonymous

2016-05-29T15:48:25+00:00

get to this page http://windows.microsoft.com/en-in/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

hit repeatedly fn - F8 as the computer starts worked for me

good luck
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Anonymous

2016-04-04T02:05:59+00:00

So I noticed that when changing my HDD to SSD I unplugged the SATA from the motherboard itself which was causing the bios boot up and had forgotten to plug it back. I popped it back I. And was able to boot up again
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Anonymous

2016-04-03T21:58:57+00:00

So this is exactly what happened to me. It refuses to leave thw setup utility and boot. Removing the hard drive and trying again doesnt help either. Did you find a solution? Is it a motherboard hard drive connection issue? That's what i suspect. And if you didnt, did you find a way to recover your data at least?

Have you tried this solution, offered by s.huh, way back at the beginning of this thread:

You have to disable secure boot and Fastboot

and save it and and restart

Then go back into the BIOS and CSM will be selectable...

Now select enable CSM and restart.

That is what worked for me (it is a protection to make sure you only use the original hard disc or something. So I ran into problems when I replaced the original hard drive with a solid state drive (SSD).

I had an Asus Taichi, that I had purchased as a refurbished return. The good news was the restored operating system didn't contain any of the typical Asus bloatware. The bad news was (I think) they had replaced the original SSD with another, and that's what caused the hangup. I think it may have to do with the new UEFI motherboards and how they handle (or don't handle) changes to the hard drive.
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