Windows Movie Maker has a black screen (no video, but audio still there)…Please help!!!

Anonymous
2012-12-09T14:56:24+00:00

Hi,

Now I install Windows 8 Pro and Windows Movie Maker 2012. When I tried to make a video, the preview screen was black and I could only hear the audio (no video).

When in Windows Movie Maker (Windows 8 Pro) I open project file (.wlmp) which have been created by Windows Movie Maker (Windows 7 Ultimate), the preview screen was black and audio also was absent.

Windows 8 Pro Windows Media Player play movie clips from Panasonic SDR-S150 without problems. When I make photo show from Panasonic SDR-S150 photos with Windows Movie Maker (Windows 8 Pro), there aren’t any problems.

In Windows 7 Ultimate I've been using Windows Movie Maker 2012 to make projects from camcorder Panasonic SDR-S150 videos (Movie clips) and then upload them to DVD (Windows DVD Maker). All works OK.

Additional details

In my SkyDrive folder ( *removed for privacy purposes* )  there are 4 files with following information:

-          Jpeg file - Windows 8 Movie Maker open Win7 MovieMaker project - screenshot from program Windows Movie Maker (Windows 8 Pro) when it open project file which was created by Windows 7 Ultimate Windows Movie Maker.

-          Jpeg file - Windows 8 Movie Maker open Panasonic SDR-S150 file – screenshot from program Windows Movie Maker (Windows 8 Pro) when I edit video file MOV002.NOD

-          Movie Clip (MOD) - MOV002 – Movie Clip from camcorder Panasonic SDR-S150

-          Txt file – MOV002-MOD MediaInfo – information about video file MOV002.MOD (from program MediaInfo 0.7.61).

On my computer (Motherboard: MSI Z77A-G43 (System model: MS-7758); Processor: Intel® Core™ i5-3570 CPU @ 3.40GHz; Installed physical memory (RAM): 8 GB; System type: 64-bit Operating System, x64-based processor) two Operating Systems have been installed: first – Windows 7 Ultimate (Version 6.1.7601 Service Pack1 Build 7601) and second - Windows 8 Pro (Version 6.2.9200 Build 9200).

On both OS Windows Movie Maker Version 2012 (Build 16.4.3905.0912) has been installed*.*

From http://downloadcenter.intel.com/ video driver have been updated. System has been checked by DirectX Diagnostic Tool (dxdiag) - in all display tabs has been said – “No problems found”. Intel® HD Graphics: Driver version:  9.17.10.2875.

Please help as I need to fix this as soon as possible!

Thanks,

Andrejs

P.S. Sorry for the long description, I thought it would be best to give as much info as possible.

A.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-02-27T18:34:45+00:00

I found out that MM2012 crashed a lot, even while after restoring to project it crashed again.

Finally after having lots of problems, i've selected al videos when they were finally loaded inside MM and I set the Video stabilization to None and the black screens were gone.

There is the source of all evil I guess :-)

Hope this helps anyone

Was this answer helpful?

300+ people found this answer helpful.
0 comments

197 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-09-04T02:30:40+00:00

    Hello,

    Thank you for getting back to us. Since downloading the Microsoft .NET Framework 4.5 didn't resolve your issue, we request you to provide us additional information to isolate this. Please answer the questions below:

    • If you save your movie to your computer and play it in Windows Media Player, does it show a black screen?
    • During editing, does it also show a black preview screen?
    • If you upload the video directly in YouTube website, does the video play properly?

    We'll wait for your response.

    Regards.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-09-04T14:59:53+00:00

    I saved my video just now and it didn't play right it had the black screen just like on youtube :c. During editing, it does not show a black screen. After I edited my video, (combining, trimming, etc) when I upload, during the process of uploading to youtube, there is a different icon than Movie Maker, it's 2 heads. Also, during the process of uploading to youtube, the video I edited goes black. I obviously have the 2012 version but how does it go black and why?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2013-09-04T17:12:48+00:00

    Hello PhotonFlare,

    Thank you for the information. It seems that your video card drivers are out of date.

    Ensure that you are using the latest video card drviers. To determine the version and video card driver date, run the DirectX Diagnostic Tool (dxdiag):

    1. Click on Start button and type “dxdiag” in the Search programs and files box and press Enter key on the keyboard.
    2. Click on the Display tab and you will see the driver details including the driver version.

    Please go to the video card driver manufacturer and see if a newer version is available.

    Example:

    http://www.nvidia.com/Download/index.aspx?lang=en-us

    http://support.amd.com/us/gpudownload/Pages/index.aspx

    http://downloadcenter.intel.com/

    Please let us know the result before we ask log files from you. We look forward to hearing from you.

    Regards.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-09-06T05:37:04+00:00

    Hey Richard,

    I'm having the same problem (audio, but no video on the storyboard, however video works if I play from the collection). Tried to turn video stabilization off but "video tools" doesn't exist when I click edit. I'm working with gopro videos I converted into .avi. Super frustrated.

    Any help would be greatly appreciated,

    Thanks!

    -B

    Was this answer helpful?

    0 comments