Windows Movie Maker has a black screen (no video, but audio still there)…Please help!!!

Thank you for the updates on things I can try, you had great timing.  After all day today trying to get this driver update taken care of, I was just getting ready to give up and go back to MM2011.  I will research the info with HP further.  I did follow steps today I found on an HP website today about the driver issue with switchable graphics. Deleting both Intel and AMD drivers rebooting and tried installing the HP latest intel first and got the same message about not having the minimum requirements for installing.  So had to do a few times but third time installed the brand new driver straight from Intel which makes my catylist and AMD crash but the only way so far to make movie maker 2012 work. 

So I had to wait for all the files to convert in MM which usually doesn't even happen. Usually It will just load audio but not video in the conversion.  So finally got my movie converted to a WMV file so that I can at least use it and until this is figured out can not make any more movies in the 2012 version.  Then as soon as I fixed the AMD driver and catylyst control and updated those drivers again with HP drivers.  It goes back to the old driver from 2011, I just CAN NOT figure out why it keeps doing that.  The instructions said to also reboot into BIOS and check switchable graphics but I found nothing that says this.   So will research this with HP and report back if any results.

Jennifer

FOUND THE ANSWER for my laptop version anyway.  I went and researched about what Windows Live Global Escalations said above on HP site.  Found this solution for HP ProBook 4730s Windows 7 Professional 64 bit on the HP forums.....

[There is a solution and it actually is simpler in the probook series than in the non business environment.

I have the probook 4530s and as you mention in the bios you can only enable/disable the discrete graphics card so that is not what you want to do.

You can actually now control this in the catalyst application itself.

Goto catalyst and under the power tab change the switcheable graphics mode to manual (this is the option that others are mentioning you set in the bios)

Now once in manual mode under power again goto the switcheable graphics which tells you the mode you are currently in and lets you manually toggle between the readeon/disscrete and intel/power saving gpu.

My windows index experience went up to 6.5 from 5.7.

Hope this helps others. I prefer this mode as I don;t get bothered with popups and know when I am playing a game or an app that can benefit fom better graphics etc.]

So for me I right clicked on desktop selected Graphic Properties. Selected Preferences at top right corner and checked Advanced View.  Selected Power option on side tab.  Drop down tab "Switchable Graphics Method".  Click on Select the graphics processor manually. Click Apply.  I still could not apply driver update but it now works in slide show and movie maker 2012.  I have pictures on video.  No More Black Screen

It works! I have video, download the intel HD graphics from https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22627/a08/Win64_152815.zip&lang=eng&Dwnldid=22627&DownloadType=Drivers&ProductID=3319&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000%2f2000. It's a 125mb download, and it fixed my no video issue. I forget that my ATI 6630m has a backup Intel HD graphics, or the processor, or something. I'm running Windows 7 64bit, and Windows Movie Maker 12 essentials is working.

Let me provide a bit of background and hopefully this will help. 

The latest version is Movie Maker 2012 which can be installed on Windows 7 or Windows 8.  Only when it is in Windows 8 will you have the video stabilization option.  So given that you are on Windows 7, that can't be the cause of your problem. 

You have created a project using certain source files.I'm assuming while you are editing within Movie Maker, you are able to see a preview of your movie? But when you ask Movie Maker to create your final movie using the instructions in your project file, that final movie file has no video in it, only black? 

No. I can't see the PREVIEW of video in Movie Maker while editing. The video file gets uploaded for editing but plays only audio with a BLACK SCREEN.

Windows 7

Dell Inspiron 1525

Conversation with Dell Support:

Would running "nvidia driver 285.79" solve the 'black screen' problem on my Dell Laptop? Can only hear audio while using Windows Movie Maker... Cud edit d same files on another laptop. So, probably my softwares for running video r outdated. Just wondering if d NVIDIA software is safe

Hi, thanks for reaching out. Please try updating the video drivers and check. Kindly let me know the version of movie maker. ^RS

This is a follow up. Let me know the status after updating the video drivers. ^RS

Downloaded 'Windows Movie Maker 2.6' as well. But its not detecting the video.

Movie maker is only detecting 'wmv' video file.

May I know what is the video file that is being played? ^RH

10-15 mins MOV files shot from iPhone 4S

The same files can be edited in another laptop (toshiba) but not on my Dell laptop.

May I know the type of file that you are trying to play and the model of the Dell laptop. ^RH

Video file of .MOV format [Dell Inspiron 1525]

A "Black Screen" can be seen instead of the video in the editing window...

Which software needs to be updated or installed?

http://www.dell.com/content/topics/segtopic.aspx/xp_mm?c=us&l=en&cs=19 …

Is it the same Movie maker that is installed on the other laptop? ^RH

Yes, both are of Windows but I don't know the version. Can I install one from CDs of Dell that I have or from sm website?

Do Dell Laptops have any other way of trimming (cutting) videos and substituting audio by inserting desired Music?

Eg in Dell Media Centre ?

You can purchase online 3rd party software's for the same. ^RS