Windows Movie Maker has a black screen (no video, but audio still there)…Please help!!!

Anonymous
2012-12-09T14:56:24+00:00

Hi,

Now I install Windows 8 Pro and Windows Movie Maker 2012. When I tried to make a video, the preview screen was black and I could only hear the audio (no video).

When in Windows Movie Maker (Windows 8 Pro) I open project file (.wlmp) which have been created by Windows Movie Maker (Windows 7 Ultimate), the preview screen was black and audio also was absent.

Windows 8 Pro Windows Media Player play movie clips from Panasonic SDR-S150 without problems. When I make photo show from Panasonic SDR-S150 photos with Windows Movie Maker (Windows 8 Pro), there aren’t any problems.

In Windows 7 Ultimate I've been using Windows Movie Maker 2012 to make projects from camcorder Panasonic SDR-S150 videos (Movie clips) and then upload them to DVD (Windows DVD Maker). All works OK.

Additional details

In my SkyDrive folder ( *removed for privacy purposes* )  there are 4 files with following information:

-          Jpeg file - Windows 8 Movie Maker open Win7 MovieMaker project - screenshot from program Windows Movie Maker (Windows 8 Pro) when it open project file which was created by Windows 7 Ultimate Windows Movie Maker.

-          Jpeg file - Windows 8 Movie Maker open Panasonic SDR-S150 file – screenshot from program Windows Movie Maker (Windows 8 Pro) when I edit video file MOV002.NOD

-          Movie Clip (MOD) - MOV002 – Movie Clip from camcorder Panasonic SDR-S150

-          Txt file – MOV002-MOD MediaInfo – information about video file MOV002.MOD (from program MediaInfo 0.7.61).

On my computer (Motherboard: MSI Z77A-G43 (System model: MS-7758); Processor: Intel® Core™ i5-3570 CPU @ 3.40GHz; Installed physical memory (RAM): 8 GB; System type: 64-bit Operating System, x64-based processor) two Operating Systems have been installed: first – Windows 7 Ultimate (Version 6.1.7601 Service Pack1 Build 7601) and second - Windows 8 Pro (Version 6.2.9200 Build 9200).

On both OS Windows Movie Maker Version 2012 (Build 16.4.3905.0912) has been installed*.*

From http://downloadcenter.intel.com/ video driver have been updated. System has been checked by DirectX Diagnostic Tool (dxdiag) - in all display tabs has been said – “No problems found”. Intel® HD Graphics: Driver version:  9.17.10.2875.

Please help as I need to fix this as soon as possible!

Thanks,

Andrejs

P.S. Sorry for the long description, I thought it would be best to give as much info as possible.

A.

Windows for home | Other | Music, photos, and video

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Anonymous
2013-02-27T18:34:45+00:00

I found out that MM2012 crashed a lot, even while after restoring to project it crashed again.

Finally after having lots of problems, i've selected al videos when they were finally loaded inside MM and I set the Video stabilization to None and the black screens were gone.

There is the source of all evil I guess :-)

Hope this helps anyone

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  1. Anonymous
    2013-06-08T14:20:52+00:00

    STOP complicating things.

    Just install K-Lite Codec Pack Full 9.9.5 and the problem gone.

    Don't complicate things...

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  2. Anonymous
    2013-05-31T19:24:36+00:00

    Hi gjm.sfo,

    Thanks for the information you have provided. However, we cannot advise that you use Windows Movie Maker 6.0 in Windows 7 since we did not release any official Windows Movie Maker 6.0 that will work on that operating system. That Movie Maker is for Windows Vista. Since that software came from a third-party site, we cannot guarantee the if any problems arising from the use of that software is fixable.

    In case you want to troubleshoot your concern, I suggest that you clean install first Movie Maker to isolate if the issue was really caused by conflict between the softwares. Here's how:

    Note : If you are using Mail, I suggest that you back up your emails through this article.

    1. Uninstall Windows Essentials using CMD Line Parameter.
    2. Delete the Windows Live folders (if any) found on the following directories:
    • C:\Program Files\Windows Live
    • C:\Program Files\Common Files\Windows Live
    1. Download Windows Essentials and install.

    In case issue still persists, I would like to request log files of your Movie Maker for investigation. For the instructions, kindly refer to my message on the private message area. You need to sign in to Microsoft Community to see Private Messages button in line with All Replies.

    Regards,

    Richard

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  3. Anonymous
    2013-05-31T19:04:58+00:00

    MOVIE MAKER 6 MIGHT BE WORTH TRYING.

    While generally good advice to have the latest version of software, in this particular case, I've found it not to be true. For probably a year, I've experienced the problem where the preview window in video editing software is a black box. Sound plays fine but no video. This is true For Windows Movie Maker 2011, 2012 as well as Nero v11.  With Nero, the video editing screen displays fine but the preview window does  not. With all three programs, the "published" video file is fine. INITIALLY, THE PREVIEW WINDOW WORKED FINE in Movie Maker 2011 and Nero then one day died. FYI, I'm running Windows 7 (64-bit).

    Recently, I installed Windows Movie Maker version 6 (64-bit). The preview window works fine in that software. It continues to be a black box in Movie Maker 2012 and Nero.  (I guess that functionality was somehow built in to that version to somehow function more independently. I can't think of another reason for the different behavior.)

    But there is a gotcha: immediately after installing Movie Maker 6, Nero no longer allows me to import audio files when creating a video project. I can't be certain that installing Movie Maker 6 caused the problem but the circumstantial evidence should sway a jury. So, something occurred behind the scenes that wasn't good; what might happen for other users I have no idea. Not a technical issue but it's worth noting: there are significant changes between Movie Maker 6 and subsequent versions (some differences might be considered better depending on how you want to use the software). 

    I've tried FixIt, DXDiag, reinstalling software, reinstalling codecs and aother suggested solutions. I believe my problem was triggered by conflicts when installing different software that are related to video editing. While I'm just a civillian and no expert, my hunch is that the areas to explore are codecs and also FFShow (even though diagnostics would seem to indicate no problems there). Given the behavior in Nero (video editing display, video previewing does not, video generated is fine), it seems those with technical expertise in this area would find that to be a significant clue.

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  4. Anonymous
    2013-05-29T18:37:13+00:00

    Hi Jack,

    Thanks for posting here. If you are using Windows Movie Maker 6.0, please be informed that Video Stabilization feature is only available on the latest version of Movie Maker and you should be using Windows 8. For more information, you can review the release notes for Movie Maker **here**.

    Regards,

    Richard

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