Windows Movie Maker has a black screen (no video, but audio still there)…Please help!!!

Anonymous
2012-12-09T14:56:24+00:00

Hi,

Now I install Windows 8 Pro and Windows Movie Maker 2012. When I tried to make a video, the preview screen was black and I could only hear the audio (no video).

When in Windows Movie Maker (Windows 8 Pro) I open project file (.wlmp) which have been created by Windows Movie Maker (Windows 7 Ultimate), the preview screen was black and audio also was absent.

Windows 8 Pro Windows Media Player play movie clips from Panasonic SDR-S150 without problems. When I make photo show from Panasonic SDR-S150 photos with Windows Movie Maker (Windows 8 Pro), there aren’t any problems.

In Windows 7 Ultimate I've been using Windows Movie Maker 2012 to make projects from camcorder Panasonic SDR-S150 videos (Movie clips) and then upload them to DVD (Windows DVD Maker). All works OK.

Additional details

In my SkyDrive folder ( *removed for privacy purposes* )  there are 4 files with following information:

-          Jpeg file - Windows 8 Movie Maker open Win7 MovieMaker project - screenshot from program Windows Movie Maker (Windows 8 Pro) when it open project file which was created by Windows 7 Ultimate Windows Movie Maker.

-          Jpeg file - Windows 8 Movie Maker open Panasonic SDR-S150 file – screenshot from program Windows Movie Maker (Windows 8 Pro) when I edit video file MOV002.NOD

-          Movie Clip (MOD) - MOV002 – Movie Clip from camcorder Panasonic SDR-S150

-          Txt file – MOV002-MOD MediaInfo – information about video file MOV002.MOD (from program MediaInfo 0.7.61).

On my computer (Motherboard: MSI Z77A-G43 (System model: MS-7758); Processor: Intel® Core™ i5-3570 CPU @ 3.40GHz; Installed physical memory (RAM): 8 GB; System type: 64-bit Operating System, x64-based processor) two Operating Systems have been installed: first – Windows 7 Ultimate (Version 6.1.7601 Service Pack1 Build 7601) and second - Windows 8 Pro (Version 6.2.9200 Build 9200).

On both OS Windows Movie Maker Version 2012 (Build 16.4.3905.0912) has been installed*.*

From http://downloadcenter.intel.com/ video driver have been updated. System has been checked by DirectX Diagnostic Tool (dxdiag) - in all display tabs has been said – “No problems found”. Intel® HD Graphics: Driver version:  9.17.10.2875.

Please help as I need to fix this as soon as possible!

Thanks,

Andrejs

P.S. Sorry for the long description, I thought it would be best to give as much info as possible.

A.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-02-27T18:34:45+00:00

I found out that MM2012 crashed a lot, even while after restoring to project it crashed again.

Finally after having lots of problems, i've selected al videos when they were finally loaded inside MM and I set the Video stabilization to None and the black screens were gone.

There is the source of all evil I guess :-)

Hope this helps anyone

Was this answer helpful?

300+ people found this answer helpful.
0 comments No comments

197 additional answers

Sort by: Newest
  1. Anonymous
    2013-08-07T13:29:21+00:00

    Hi CameronRedburn,

    Thanks for posting here. You can turn off video stabilization by following the steps I gave last April 11 located on the first page of this thread.

    Should you have other concerns, feel free to post back.

    Regards,

    Richard

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-08-07T11:22:32+00:00

    Sir, I am using Windows Essentials 2012.

    (Installed 2.6 as well to experiment but it didn't work either. Rather it was not even recognising .MOV files. But yes, .wmv files worked on it, but for that I will have to convert my files to that format first. Secondly it is not compatible with my windows as per your website. So I had uninstalled it immediately.)


    URL http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/black-screen-on-windows-movie-maker-2012-windows-7/9af3fb6b-fc5a-4bd6-9aad-7ec786986834

    'Black Screen' on Windows Movie Maker 2012 (Windows 7)

    I am facing problem while editing videos on Windows Movie Maker 2012 as - 

    (a) I can upload any video, but that doesn't show up in the editing pane. Instead a black screen (ie nothing) appears, and

    (b) while I play the selected video, only the audio part of it can be heard.

    Using the same format of video files, I could easily edit videos on another Laptop. This implies, that the video file is fine.

    There must be some software that needs to be installed or updated. Could it anyway be because of an Antivirus software? (Quick Heal)

    Details:

    1. Dell Inspiron 1525 Model

    2. Windows 7

    1. Windows Essentials 2012 Movie Maker Version (Build 16.4.3508.0205) [Uninstalled - Re-Installed]

    4. Driver Version is 8.15.10.1749 [No Problems Found by running dxdiag]

    1. Checked Codecs
    2. Dell Support Drivers & Downloads analysis failed as to whether anything requires to be updated.

    7. Nvidia automatic driver finder was 'unable to detect my GPU'.

    1. Downloaded "Windows Movie Maker 2.6" but it was detecting only '.wmv' format video files.

    Images:

    -

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-08-07T04:13:29+00:00

    THANK YOU SO MUCH juFo

    I've been working on a small 3 minute video all day with photos and little video clips and then had a major crash (lovely) and then all my little video clips went black.... I wasted hours trying to figure it out and searching the web... but after reading this, sure enough I turned off video stabilization and now it works great :)

    Thanks again for this useful info, you made my day :)

    How do you turn off video stabilization ??

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-08-06T20:10:49+00:00

    Hi SinghVikram,

    Thanks for waiting. Our support specialist would like to clarify which Movie Maker are you using. Is it the Movie Maker 2.6 or the Movie Maker included in Windows Essentials.

    We'll wait for your response.

    Regards,

    Richard

    Was this answer helpful?

    0 comments No comments