Windows Movie Maker has a black screen (no video, but audio still there)…Please help!!!

Anonymous
2012-12-09T14:56:24+00:00

Hi,

Now I install Windows 8 Pro and Windows Movie Maker 2012. When I tried to make a video, the preview screen was black and I could only hear the audio (no video).

When in Windows Movie Maker (Windows 8 Pro) I open project file (.wlmp) which have been created by Windows Movie Maker (Windows 7 Ultimate), the preview screen was black and audio also was absent.

Windows 8 Pro Windows Media Player play movie clips from Panasonic SDR-S150 without problems. When I make photo show from Panasonic SDR-S150 photos with Windows Movie Maker (Windows 8 Pro), there aren’t any problems.

In Windows 7 Ultimate I've been using Windows Movie Maker 2012 to make projects from camcorder Panasonic SDR-S150 videos (Movie clips) and then upload them to DVD (Windows DVD Maker). All works OK.

Additional details

In my SkyDrive folder ( *removed for privacy purposes* )  there are 4 files with following information:

-          Jpeg file - Windows 8 Movie Maker open Win7 MovieMaker project - screenshot from program Windows Movie Maker (Windows 8 Pro) when it open project file which was created by Windows 7 Ultimate Windows Movie Maker.

-          Jpeg file - Windows 8 Movie Maker open Panasonic SDR-S150 file – screenshot from program Windows Movie Maker (Windows 8 Pro) when I edit video file MOV002.NOD

-          Movie Clip (MOD) - MOV002 – Movie Clip from camcorder Panasonic SDR-S150

-          Txt file – MOV002-MOD MediaInfo – information about video file MOV002.MOD (from program MediaInfo 0.7.61).

On my computer (Motherboard: MSI Z77A-G43 (System model: MS-7758); Processor: Intel® Core™ i5-3570 CPU @ 3.40GHz; Installed physical memory (RAM): 8 GB; System type: 64-bit Operating System, x64-based processor) two Operating Systems have been installed: first – Windows 7 Ultimate (Version 6.1.7601 Service Pack1 Build 7601) and second - Windows 8 Pro (Version 6.2.9200 Build 9200).

On both OS Windows Movie Maker Version 2012 (Build 16.4.3905.0912) has been installed*.*

From http://downloadcenter.intel.com/ video driver have been updated. System has been checked by DirectX Diagnostic Tool (dxdiag) - in all display tabs has been said – “No problems found”. Intel® HD Graphics: Driver version:  9.17.10.2875.

Please help as I need to fix this as soon as possible!

Thanks,

Andrejs

P.S. Sorry for the long description, I thought it would be best to give as much info as possible.

A.

Windows for home | Other | Music, photos, and video

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Anonymous
2013-02-27T18:34:45+00:00

I found out that MM2012 crashed a lot, even while after restoring to project it crashed again.

Finally after having lots of problems, i've selected al videos when they were finally loaded inside MM and I set the Video stabilization to None and the black screens were gone.

There is the source of all evil I guess :-)

Hope this helps anyone

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  1. Anonymous
    2013-10-15T05:32:41+00:00

    Hi Sergio,

    Thank you for posting here. May I know if you're also encountering a black preview screen in Movie Maker?

    If yes and since installing the codec pack that you've mentioned did not resolve this issue, kindly ensure that your video card drivers are updated since Movie Maker makes extensive use of the video card GPU (graphics processing unit). The display driver affects the reliability, performance, and compatibility of the video card with various software.

    To determine the version and video card driver date, kindly run the DirectX Diagnostic Tool (dxdiag):

    1. Click on Start button and type dxdiag in the Search programs and files box and press Enter key on the keyboard.
    2. Click on the Display tab and you will see the driver details including the driver version.
    3. If your video card driver seems outdated, please go to the video card driver manufacturer and see if a newer version is available.

    Furthermore, you may try running the **Microsoft FixIt**tool for codecs. Media info will also be able to identify any issues with missing or faulty codecs and whether it’s already installed in your computer or not. You can get it at this **link**.

    Note: If you can't find the codec you need, you may convert the video to a supported format (eg. wmv) and then add it to your Movie Maker project.

    Let us know how things turn out.

    Regards.

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  2. Anonymous
    2013-10-15T04:29:26+00:00

    I have k-lite 10.5 and still doesn't work

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  3. Anonymous
    2013-09-06T14:58:15+00:00

    I fixed it! Turns out in my frustration trying to get windows essentials to work I had also downloaded an old version of movie maker, hence the no video tools. Deleted everything, ran that wlarp.exe thing (dont know if that contributed or not) and reinstalled essentials and it worked!

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  4. Anonymous
    2013-09-06T06:46:42+00:00

    Hello Alava,

    Thank you for posting your question here on Microsoft Community Forum. Within this thread, there are multiple information that can rectify your concern. For verification purposes, please read my post on September 2, 2013. This is to isolate your issue and to provide other resolutions in case you've done troubleshooting steps.

    We'll await for your response.

    Thank you.

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