There is no email program associated to perform the requested action

Anonymous
2013-03-22T14:18:44+00:00

When I right-click on a file, in File Explorer, and select Send to > Mail recipient I get a message box saying:

There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel

I have done as instructed with no results

Windows for home | Windows 11 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-22T14:44:34+00:00

This issue may occur if the Outlook registry key is corrupted. When other programs try to use the Outlook Simple MAPI interface, they cannot retrieve the required information from the registry.

You must first remove the corrupted Outlook registry key, and then perform a Detect and Repair operation to have Outlook rebuild the key. To do this, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then press ENTER.
  3. In Registry Editor, locate the following subkey in the registry: HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
  4. Select the subkey, and then press DELETE.
  5. Click Yes.
  6. Quit Registry Editor.
  7. Start Outlook.
  8. On the Help menu, click Office Diagnostics.
  9. Follow the instructions on the screen to complete the repair.

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  1. Anonymous
    2016-12-02T01:06:38+00:00

    Outlook is MSN/ Hotmail, I have same problem

    if you have/had Lets say Hotmail you will get your mail program that's say Outlook, I am looking now to be able to send from URL's/webpages, I am so fed up..not to mention confused.

    bad at explaining hope you understand.

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  2. Anonymous
    2016-12-01T22:13:47+00:00

    Thanks, Muhammed-

    My only problem is when I go to registry, it's OK to MAIL. Then I get WINDOWS MAIL, ENVELOPE, and INSTALL INFO - no MICROSOFT OUTLOOK so I can't delete it. I've never installed outlook on my PC. And it is not in programs in control panel, so I'm stuck. Any suggestions?

    Thanks

    Bob

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  3. Anonymous
    2016-11-13T20:00:34+00:00

    When I right-click on a file, in File Explorer, and select Send to > Mail recipient I get a message box saying:

    There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel

    I have done as instructed with no results

    I received this pop up when simply opening my start menu on windows 10. The solution was to go to default program settings and then press 'Reset to the Microsoft recommended defaults'.

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  4. Anonymous
    2016-10-17T20:22:21+00:00

    I have tried to follow the above steps but after I delete the subkey and try to open Outlook I get the error message, Outlook won't open and can't access the Help menu. 

    -Julia B.

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