There is no email program associated to perform the requested action

Anonymous
2013-03-22T14:18:44+00:00

When I right-click on a file, in File Explorer, and select Send to > Mail recipient I get a message box saying:

There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel

I have done as instructed with no results

Windows for home | Windows 11 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-22T14:44:34+00:00

This issue may occur if the Outlook registry key is corrupted. When other programs try to use the Outlook Simple MAPI interface, they cannot retrieve the required information from the registry.

You must first remove the corrupted Outlook registry key, and then perform a Detect and Repair operation to have Outlook rebuild the key. To do this, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then press ENTER.
  3. In Registry Editor, locate the following subkey in the registry: HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
  4. Select the subkey, and then press DELETE.
  5. Click Yes.
  6. Quit Registry Editor.
  7. Start Outlook.
  8. On the Help menu, click Office Diagnostics.
  9. Follow the instructions on the screen to complete the repair.

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  1. Anonymous
    2018-01-16T19:50:31+00:00

    It is not the e-mail its web pages.

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  2. Anonymous
    2018-01-16T17:24:06+00:00

    hi, sorry I don't know how to find a subkey ?

    Did you read the post you replied to?  Stay out of the registry if you don't know what you're doing.

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  3. Anonymous
    2018-01-16T16:24:08+00:00

    hi, sorry I don't know how to find a subkey ?

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  4. Anonymous
    2018-01-16T14:53:59+00:00

    hi,

    point # 4 can you assist where and what is the sub key.

    4.Select the subkey, and then press DELETE.

    Do not, do not, do not attempt to edit the registry if you don't know what you're doing.  You could easily wind up with a computer that won't boot.

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