bsod need help 0x8e

Anonymous
2013-02-18T01:54:30+00:00

I have a lenovo r61i laptop windows xp professional service pack 3 intel pentium dual cpu t2310 @ 1.46ghz x2.  I had this problem before and somehow i fixed it i think i done a bios update this time it dosent work i just get blue screen with following stop code: 0x8e (0xc05, 0x80637f53, 0xa3fd299c,0x0) I have tried my memory modules by taking them out trying one at time and same problem i could get into safe mode with networking but now the networking will not work just safe mode i also tried selective startup and diagnostic startup still bsod used system restore it worked but then when i shut down laptop and went to use it again same thing again. can find loads info on code 8e but dont seem to help so i wrote the full code down as i dont know how to read these codes.  i have no xp cd.  sometimes i can get past bsod and get plain blue screen and get task manager up and i try new task explorer.exe but then bsod again

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

108 answers

Sort by: Oldest
  1. Anonymous
    2013-02-21T16:26:43+00:00

    Without the dump files we're almost looking for a needle in a haystack. The only other suggestion I have is to configure Windows to boot in a Clean Boot which can be used for diagnostics. Basically, a clean boot is the disabling of all non-essential services then re-enabling them one at a time until you isolate the offending driver.

    Perform these steps in Safe Mode. Once you have configured the Clean Boot attempt to load Windows in normal mode.

    Step 1: Start the System Configuration Utility

    1. Click Start, click Run, type msconfig, and then click OK.
    2. The System Configuration Utility dialog box is displayed.

    Step 2: Configure selective startup options

    1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
    2. Click to clear the Process SYSTEM.INI File check box.
    3. Click to clear the Process WIN.INI File check box.
    4. Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
    5. Click the Services tab.
    6. Click to select the Hide All Microsoft Services check box.
    7. Click Disable All, and then click OK.
    8. When you are prompted, click Restart to restart the computer.

    If you are able to load Windows in normal mode you will need to begin re-enabling the services one at a time until Windows will not load in normal mode. At that point you have located the offending driver. Be advised this can be a painstaking and time consuming process.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-02-21T16:30:49+00:00

    There is sometimes not enough information on the screen to be helpful and sometimes is it misleading so the only way to get the correct information is for someone that has the Windows debugging tools already installed to look at them.

    Read towards the top a few posts up and see my reply to Tech-Geek and be sure your system is configured properly to create a crash dump file and make sure the date and time on your system are set properly.

    Then when it crashes again, upload the crash dump file to your SkyDrive again.

    Sometimes you will need to look at several crash dump files to find the problem so send only the most recent crash dump files when you have some.  If you have several recent ones, send the most recent ones you have.

    Let us know when you have some recent crash dump files on your SkyDrive so we can look at it with some debugging tools.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-02-21T22:22:02+00:00

    Still same thing comes up till blue screen can get task manager up i type explorer.exe to see if anything happen but it goes straight to bsod

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-02-22T00:04:39+00:00

    If youre still here,put teamviewer on it and I'll have a look. Install then run it then give me the ID and password it gives you

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-02-22T00:30:21+00:00

    hi my laptop has remote assistance is that the same

    Was this answer helpful?

    0 comments No comments