bsod need help 0x8e

Anonymous
2013-02-18T01:54:30+00:00

I have a lenovo r61i laptop windows xp professional service pack 3 intel pentium dual cpu t2310 @ 1.46ghz x2.  I had this problem before and somehow i fixed it i think i done a bios update this time it dosent work i just get blue screen with following stop code: 0x8e (0xc05, 0x80637f53, 0xa3fd299c,0x0) I have tried my memory modules by taking them out trying one at time and same problem i could get into safe mode with networking but now the networking will not work just safe mode i also tried selective startup and diagnostic startup still bsod used system restore it worked but then when i shut down laptop and went to use it again same thing again. can find loads info on code 8e but dont seem to help so i wrote the full code down as i dont know how to read these codes.  i have no xp cd.  sometimes i can get past bsod and get plain blue screen and get task manager up and i try new task explorer.exe but then bsod again

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

108 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-02-19T19:40:30+00:00

    Thanks for the post. We may be able to force Windows Installer to run in safe mode by altering the registry. However, let's first see if deleting the offending driver will resolve the issue.

    Click Start > Run > type or paste C:\Windows\System32\Drivers. Scroll down the list of drivers and locate klif.sys. Right click on the file and choose "Copy". In a free space on the desktop right click and choose "Paste". Go back to the drivers folder where you copied klif.sys > Right click and choose Delete. Confirm the deletion. Reboot the computer and see if it will boot in normal mode. Post the results.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-02-19T16:14:28+00:00

    Hi there have tried uninstalling kaspersky but it wont let me comes up with message the windows installer service could not be accessed because im in safe mode

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-02-18T17:12:55+00:00

    Thanks for uploading the dump file. According to the log you have Kaspersky anti-virus installed on your computer and a driver for the same is causing the BSOD. Note that is could be malware causing the Kaspersky driver to crash.

    On Fri 10/26/2012 9:17:39 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\Mini102612-02.dmp

    This was probably caused by the following module: klif.sys (klif+0x3B4F7)

    Bugcheck code: 0x10000050 (0xFFFFFFFFF000EF5D, 0x1, 0xFFFFFFFFBF80170D, 0x2)

    Error: CUSTOM_ERROR

    file path: C:\Windows\system32\drivers\klif.sys

    product: Kaspersky™ Anti-Virus ®

    company: Kaspersky Lab

    description: Klif Mini-Filter [fre_wlh_AMD64]

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: klif.sys (Klif Mini-Filter [fre_wlh_AMD64], Kaspersky Lab).

    Google query: Kaspersky Lab CUSTOM_ERROR

    Reboot the computer in safe mode and uninstall Kaspersky. Once Kaspersky has been uninstalled reboot in normal mode.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-02-18T06:49:06+00:00

    i have also copied my events from the events viewer for the system alot of problems on it i dont know what they all mean also forgot to mention i tried to restore laptop but realised it was a old restore back in 2010 so i shut of laptop which caused stuff to go missing on laptop

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-02-18T06:10:47+00:00

    Was this answer helpful?

    0 comments