How do you even know if it is defective or not if you haven't even tried to diagnose the issue? I can read and yes, people will do a bit of research to figure out a fix to the problem. Have you guys tried changing the registry key values for tdr (Timeout Detection and Recovery)? Here is what I have found. https://msdn.microsoft.com/en-us/library/windows/hardware/ff569918(v=vs.85).aspx.
Or