I have uninstalled windows live and reinstalled it and it still has the same error message - please help - i now have no e mail whatsoever - please help
"A problem has occurred while trying to open this message."
In the last 24hrs I have been unable to open a new email or reply to anything I have received. When I click on new message, or try to reply to one I get the following from Live drive " A problem has occurred while trying to open this message. A problem has occurred. Please try again." I am receiving everything perfectly well and the problem? seems to be in my computer not with the server as it won't even let me open anything let alone send anything. Any answers for this one? I have uninstalled the software and reinstalled it but to no avail! I have run an AV scan and done some maintainence. Everything else seems to be working fine. This has only happened in the last 24 hours.
Bazza.
Windows for home | Other | Email and communications
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
87 answers
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Anonymous
2014-10-09T10:12:20+00:00 -
Anonymous
2014-11-25T00:22:16+00:00 An associate has had Live Mail cease to open archived mail and after following the defrag for Store Folder, total uninstall and clean install has resulted in zero success. Running Win 7 64 bit. I sure wish there was a patch or update since there is no more OE for Windoes.
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Anonymous
2014-12-13T12:00:28+00:00 Hi I have followed the instructions that you gave barry paton, but I still have the problem. What else can I try?
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Anonymous
2015-06-13T05:40:20+00:00 In the last 24hrs I have been unable to open a new email or reply to anything I have received. When I click on new message, or try to reply to one I get the following from Live drive " A problem has occurred while trying to open this message. A problem has occurred. Please try again." I am receiving everything perfectly well and the problem? seems to be in my computer not with the server as it won't even let me open anything let alone send anything. Any answers for this one? I have uninstalled the software and reinstalled it but to no avail! I have run an AV scan and done some maintainence. Everything else seems to be working fine. This has only happened in the last 24 hours.
Bazza.
I tried the two steps mentioned in this thread. None appeared to work. Try searching for the email. You may find a duplicate with the same subject or from name but it appears in " "
this worked for me
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Anonymous
2015-06-13T15:07:50+00:00 One thing I never tried when I had run across this issue but was suggested to me afterwards was to run Malwarebytes and Superantispyware to see if they find anything in the system.
Various people have found different levels of satisfaction and frustration in this thread so perhaps these two tools might help.
I hope this doesn't happen to my machines again as it may force me back to Apple. Noooooo!