"A problem has occurred while trying to open this message."

Anonymous
2013-04-16T21:52:02+00:00

In the last 24hrs I have been unable to open a new email or reply to anything I have received. When I click on  new message, or try to reply to one I get the following from Live drive " A problem has occurred while trying to open this message. A problem has occurred. Please try again."  I am receiving everything perfectly well and the problem? seems to be in my computer not with the server as it won't even let me open anything let alone send anything. Any answers for this one?  I have uninstalled the software and reinstalled it but to no avail! I have run an AV scan and done some maintainence. Everything else seems to be working fine. This has only happened in the last 24 hours.

Bazza.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

87 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-04-16T18:02:52+00:00

    no such dir as wmail

    Jerry

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-04-16T17:47:31+00:00

    I tried the solution listed  esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"  but get an error code -1032

    Windows Live Mail does not work on both of my computers with the same error response:

    a problem has occurred when......

    Help

    Jerry

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Anonymous
    2014-03-15T16:50:09+00:00

    I seem to have solved the problem !!!! First I checked for updates and

    downloaded the important one that hadn’t yet been installed.  Then opened the

    “default programs” in the start menu and at the bottom left hand side, clicked

    on “programs and features” then right click on “Windows Essentials 2012”, bit

    scary because the message was” uninstall/change”, but I thought “Nothing

    ventured ...” and clicked on it and had choice of uninstall or repair, I chose

    repair, left it to do it’s work then rebooted  and  all seems back to

    normal.....

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-03-15T16:21:02+00:00

    I have completely given up and am looking at another email program.  Microsoft's solution to me was:  Buy Outlook.  NOT!

    Was this answer helpful?

    0 comments