"A problem has occurred while trying to open this message."

Anonymous
2013-04-16T21:52:02+00:00

In the last 24hrs I have been unable to open a new email or reply to anything I have received. When I click on  new message, or try to reply to one I get the following from Live drive " A problem has occurred while trying to open this message. A problem has occurred. Please try again."  I am receiving everything perfectly well and the problem? seems to be in my computer not with the server as it won't even let me open anything let alone send anything. Any answers for this one?  I have uninstalled the software and reinstalled it but to no avail! I have run an AV scan and done some maintainence. Everything else seems to be working fine. This has only happened in the last 24 hours.

Bazza.

Windows for home | Other | Email and communications

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  1. Anonymous
    2017-12-02T12:55:35+00:00

    I have found a simple solution that has just worked for me. Go to unistall Windows Essentials but take repair option and it now works a treat

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  2. Anonymous
    2017-10-28T06:28:58+00:00

    I could not find a fix trying all these methods

    The eseutil.exe ran but created another issue and the emails were not accessible at all.

    I renamed / deleted the Mail.MSMessageStore file which brought me back to the original message.

    I found that if I forward the email, it opens and I can view it's contents.

    I then save it, and it appears in my Drafts folder which I can then open no problem

    Vic

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  3. Anonymous
    2017-08-30T04:42:39+00:00

    Many thanks !! It's working successfully.

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  4. Anonymous
    2016-10-26T04:25:29+00:00

    In this case, we will perform the Clean boot on your PC to further identify what's causing the issue.

    Clean Boot temporarily disables all third party applications as well as all Microsoft non-essential services so only basic drivers will run.

    Here are the steps:

    1. From Start, search for msconfig
    2. Select System Configuration from the search results.
    3. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
    4. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
    5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
    6. Close Task Manager.
    7. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

    Regards.

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  5. Anonymous
    2016-10-26T00:52:01+00:00

    I tried this and it is still not working

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