USB port does not detect cell phone

Anonymous
2013-04-26T17:44:30+00:00

I have a Samsung Infuse SGH - I997 cell phone.  I have downloaded the software from Samsung with drivers and have installed it on my laptop running Windows 7 SP1.  When I connect the phone to the USB port it charges but Windows does not detect the phone to install the device driver.  I have tried other USB devices and the ports work for each on I tried except for the cell phone.  Is there something I can do so I can download pictures from my cell phone onto my laptop?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2018-03-17T04:59:15+00:00

    phone is not connecting to pc

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  2. Anonymous
    2018-03-17T09:06:14+00:00

    yes,thanks

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  3. Anonymous
    2018-04-04T14:14:34+00:00

    USB port does not detect my iPhone, computer charges the phone but I cannot see connected to computer

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  5. Anonymous
    2018-04-11T19:28:30+00:00

    I have Windows 10 which I'm unfamiliar with and don't have Kies that I'm aware of.  I keep running into protection and/or blocking problems with it being so protective it interferes with what I need to do.  I am trying to learn and accept it but find myself frustrated.  I have plugged by phone Samsung S8 via USB to direct transfer files that Google Drive does/doesn't accept but often I get an error message that file couldn't be opened.  I even have both the HP Probook and my S8 paired via bluetooth.  What should I do.

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