phone is not connecting to pc
USB port does not detect cell phone
I have a Samsung Infuse SGH - I997 cell phone. I have downloaded the software from Samsung with drivers and have installed it on my laptop running Windows 7 SP1. When I connect the phone to the USB port it charges but Windows does not detect the phone to install the device driver. I have tried other USB devices and the ports work for each on I tried except for the cell phone. Is there something I can do so I can download pictures from my cell phone onto my laptop?
Windows for home | Previous Windows versions | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
71 answers
Sort by: Oldest
-
Anonymous
2018-03-17T04:59:15+00:00 -
Anonymous
2018-03-17T09:06:14+00:00 yes,thanks
-
Anonymous
2018-04-04T14:14:34+00:00 USB port does not detect my iPhone, computer charges the phone but I cannot see connected to computer
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Anonymous
2018-04-11T19:28:30+00:00 I have Windows 10 which I'm unfamiliar with and don't have Kies that I'm aware of. I keep running into protection and/or blocking problems with it being so protective it interferes with what I need to do. I am trying to learn and accept it but find myself frustrated. I have plugged by phone Samsung S8 via USB to direct transfer files that Google Drive does/doesn't accept but often I get an error message that file couldn't be opened. I even have both the HP Probook and my S8 paired via bluetooth. What should I do.