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USB port does not detect cell phone
I have a Samsung Infuse SGH - I997 cell phone. I have downloaded the software from Samsung with drivers and have installed it on my laptop running Windows 7 SP1. When I connect the phone to the USB port it charges but Windows does not detect the phone to install the device driver. I have tried other USB devices and the ports work for each on I tried except for the cell phone. Is there something I can do so I can download pictures from my cell phone onto my laptop?
Windows for home | Previous Windows versions | Devices and drivers
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71 answers
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Anonymous
2017-04-13T16:40:44+00:00 -
Anonymous
2017-05-07T02:36:44+00:00 I have the same problem except with a Kyocera flip phone that apparently does not have a driver installed in the phone.
Can anyone help? I have tried to install via control panel, add device, but it does not find any new devices. I'm trying to install via USB cable.
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Anonymous
2017-09-05T11:42:50+00:00 My comp. Won't/can't detect the usb cable so I can export pics from LG smartphone to go laptop.
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Anonymous
2017-09-30T15:30:02+00:00 my phone is a jetterbug and i can not down load pictures from phone to computer