USB port does not detect cell phone

Anonymous

I have a Samsung Infuse SGH - I997 cell phone. I have downloaded the software from Samsung with drivers and have installed it on my laptop running Windows 7 SP1. When I connect the phone to the USB port it charges but Windows does not detect the phone to install the device driver. I have tried other USB devices and the ports work for each on I tried except for the cell phone. Is there something I can do so I can download pictures from my cell phone onto my laptop?

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Anonymous

2018-05-06T21:28:12+00:00

I have a blackberry DTEK 50 with the same issue where the USB port does not detect the cell phone
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Anonymous

2018-04-20T23:18:54+00:00

I pretty much gave up and backed up to Google cloud, downloaded some from there. Never did get it to work directly consistently
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Anonymous

2018-04-20T22:11:49+00:00

I have always been able to access the photo gallery to send pictures from my cell phone to the computer.

Lately it has told me that they cannot find my device.
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