USB port does not detect cell phone

Anonymous
2013-04-26T17:44:30+00:00

I have a Samsung Infuse SGH - I997 cell phone.  I have downloaded the software from Samsung with drivers and have installed it on my laptop running Windows 7 SP1.  When I connect the phone to the USB port it charges but Windows does not detect the phone to install the device driver.  I have tried other USB devices and the ports work for each on I tried except for the cell phone.  Is there something I can do so I can download pictures from my cell phone onto my laptop?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2017-10-05T03:13:58+00:00

    I have a at&T ZTE MAVEN 2 smartphone

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  2. Anonymous
    2017-09-30T15:30:02+00:00

    my phone is a jetterbug and i can not down load pictures from phone to computer

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  3. Anonymous
    2017-09-05T11:42:50+00:00

    My comp. Won't/can't detect the usb cable so I can export pics from LG smartphone to go laptop.

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  4. Anonymous
    2017-05-08T02:20:36+00:00

    Have you looked for a driver here?

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  5. Anonymous
    2017-05-07T02:36:44+00:00

    I have the same problem except with a Kyocera flip phone that apparently does not have a driver installed in the phone.

    Can anyone help? I have tried to install via control panel, add device, but it does not find any new devices. I'm trying to install via USB cable.

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