Blue Screen

Anonymous
2012-12-23T11:31:41+00:00

how can i fix blue screen? can reading a dmp file help fix blue screen?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2012-12-23T19:26:21+00:00

The minidump file showed a DRIVER_POWER_STATE_FAILURE (9f) (Parameter 1 = 0x4) stop error that appears to be caused by the NETwew00.sys:

BUCKET_ID:  0x9F_4_NETwew00_IMAGE_pci.sys

The NETwew00.sys, which is dated Oct 10, 2012, is the Intel wireless driver.

As the driver appears to be a recent version the problem may be elsewhere.

As networking drivers, such as the ndis.sys and tcpip.sys, were also involved in the error the problematic driver may be a third party filter driver involved in networking such as a third party firewall driver.

What I would suggest is to uninstall Kaspersky and see if the error resolves.

Afterwards you could reinstall Kaspersky using the latest version or go with other security software such as Windows built-in antivirus and firewall.

Also, you could try the following utililty to check for updates for Intel drivers:

http://www.intel.com/p/en_US/support/detect

Also, there appears to be a leftover Symantec driver, the ccSetx64.sys, here:

Image path: \SystemRoot\system32\drivers\NARAx64\0401000.00B*ccSetx64.sys    Image name: ccSetx64.sys    Timestamp:        Fri May 25 15:34:57 2012 (4FBFDEE1)*

Have you or have you previously had a Symantec software installed?

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  1. Anonymous
    2013-03-24T14:10:27+00:00

    Are you "boosting" the processor, you had asked about that here.

    Also, what particular router (make/model) are you using when the error occurs?

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  2. Anonymous
    2013-03-24T13:32:00+00:00

    no sir, i haven't...

    yes, i think so..

    what do you mean by over-clock sir?hehe

    sir, are there any possibilities that this problem is caused by our router? because i have no problem with the wi-fi adapter when i connect to other routers...

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  3. Anonymous
    2013-03-24T12:47:03+00:00

    Again, one of the minidump files implicated the NETwew00.sys:

    BUCKET_ID:  0x9F_4_NETwew00_IMAGE_pci.sys

    Did you ever contact Samsung on the issue?

    Also, have you have these issues from the start?

    Also, are you over-clocking in any way?

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  4. Anonymous
    2013-03-24T07:33:34+00:00

    sir...i have been experiencing crashes again lately...can you check these out for me?thanks..

    https://skydrive.live.com/?cid=28BBF2C4C97E1A1F&id=28BBF2C4C97E1A1F%21143

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