the application is unable to start correctly 0xc0000005 after windows update

Anonymous
2013-08-14T17:47:16+00:00

Sorry my english :)

Hello, today, after windows 7 x64 update itself and reboot most of all my applications cant start and crash with error 0xc0000005. 

In "installed updates" I see a lot of Security update for Microsoft .Net Framework Client profile installed today, but I cant Uninstall them, click Uninstall, then I see "Setup.exe *32" in the task manager, then receive an error "An error occurred while trying to uninstall <update name>. It may have already been uninstalled" :(

Also I make a system restore, but without any result :(

Any ideas?

How can I manually remove this updates? Registry cleaning or something else?

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-08-15T12:53:44+00:00

You have hacked or infected files on your computer.

Check your BCD and do the below fix if necessary (at your own risk) 

In Windows open CMD as Administrator and type BCDEdit and enter,  if your Windows Boot Loader Path is xOsload.exe then you need to remove some files and repair your BCD.

NOTE:  you will need to re-activate Windows afterwards, so make sure you have your Windows 7 key handy.

Boot to Windows Repair - Command

Del D:\Windows\System32\xOsload.exe

Del D:\Windows\System32\xNtKrnl.exe

Del D:\Windows\System32\Drivers\oem-drv64.sys

attrib c:\boot\bcd -h -r -s

ren c:\boot\bcd bcd.old

bootrec /rebuildbcd

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  1. Anonymous
    2013-08-19T01:13:17+00:00

    the update patch is included on 15th august i think, it never happen before that day. hope Microsoft will solve this nearly. i tried your solution Steve, and works like charms. 

    thanks a million u safe my world. all my works is from this pc.

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  2. Anonymous
    2013-08-17T14:52:52+00:00

    The word is KB2859537 causes 0xc0000005 in systems which are either virus-ridden or cracked with a certain tool which copies ntoskrnl.exe as xNtKrnl.exe.

    In both cases the file doesn't get updated while the rest of the kernel does, so everything breaks and WOW64 (the stuff which runs 32 bit programs on 64 bit windows) breaks. Only 64 bit apps work.

    Solution: uninstall the update, scan for viruses, remove cracks, install the update.

    I wonder why SFC doesn't pick that up?

    Good question: Me too, I was wondering why SFC doesn't fix anything. But this likely is this way because of my ignorance.  In fact, I do not understand what you mean when you mention something "cracked" with all the following considerations about a file whose name is changed,... Thanks for the expert suggestions, in any case: Aldo

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  3. Anonymous
    2013-08-17T09:28:27+00:00

    Can u tell me that how can i hide it. I can't find it.

    You probably don't need to now, as it's no longer an automatic update.

    But to be on the safe side, go to Windows Updates and view the important updates, find KB2859537 right click it and select Hide.

    If it's not there then you might need to click search for update.

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  4. Anonymous
    2013-08-17T08:17:10+00:00

    > and Control Panel does not work either, so I can't even look at the installed updates,

    Control Panel should work as it's 64 bit. Press "Start", type "Add or remove" and click "Add or remove programs" when it shows up.

    Thank you very much.  You were right: I followed your advice and I managed all the other problems.  In any case, these slips by Microsoft are simply shameful: lots of wasted time and hassles, because they do not control what they are doing.  I'm still RELATIVELY technically minded, but I can't think to those poor users, the ones that resort to technical assistance even when they have a problem as simple as the printer not printing:  Just imagine them, in the heart of summer, may be with some important job to complete, and their technical assistance service on vacation till the end of the month!  It's hard to imagine a worst nightmare.  WHAT I CAN'T UNDERSTAND IS HOW CAN MS DARE TO SUGGEST SETTING AUTOMATIC UPDATES!  Imagine, going to sleep and waking up with your PC updated and not working any more and having something very important to complete by noon! It happened to me last February and I suffered serious problems: I cursed Microsoft more than ever.  And I turned off automatic updates forever.  Moreover, since then, I always install updates one by one.  This time I tried the shortcut and I allowed more than one update to be installed at once: And I was very heavily punished!

    Thanks again: Aldo

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