Nokia Lumia 920 touch screen not working

Anonymous
2013-02-05T14:35:07+00:00

Hey, I have a problem with the touchscreen on my 920 I cant do anything with the touchscreen. The sidebuttons work perfectly. I have made several hardresets(Holding down all side buttons). Nothing is working. The store i bought it from said it should be send in for repair. But im wondering if there is any fix that you now off?

Windows for home | Other | Devices and drivers

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Anonymous
2013-02-05T16:22:23+00:00

When you attempted these resets can you explain what you did as holding down all buttons aint one of them.

For starter the store you bought it from should replace the handset if its withing the timeframe.

SOFT RESET

Press and hold the power- and volume-down buttons pressed simultaneously for ten seconds. The phone should then vibrate and reboot.

HARD RESET

Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds.

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  1. Anonymous
    2013-02-05T20:55:45+00:00

    omg thanks The hard reset you described worked for me.

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  2. Anonymous
    2013-02-05T21:33:44+00:00

    Good stuff.Enjoy your phone.:-)

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  3. Anonymous
    2013-03-01T17:06:24+00:00

    touch screen not working but the buttons work.... i have hard reset the device but still no joy... lumia 920

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  4. Anonymous
    2013-03-01T17:14:47+00:00

    Try hard reset again of it fails return device to point of purchase or a nokia care center.dont forget receipt

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