Nokia Lumia 920 touch screen not working

Anonymous
2013-02-05T14:35:07+00:00

Hey, I have a problem with the touchscreen on my 920 I cant do anything with the touchscreen. The sidebuttons work perfectly. I have made several hardresets(Holding down all side buttons). Nothing is working. The store i bought it from said it should be send in for repair. But im wondering if there is any fix that you now off?

Windows for home | Other | Devices and drivers

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Anonymous
2013-02-05T16:22:23+00:00

When you attempted these resets can you explain what you did as holding down all buttons aint one of them.

For starter the store you bought it from should replace the handset if its withing the timeframe.

SOFT RESET

Press and hold the power- and volume-down buttons pressed simultaneously for ten seconds. The phone should then vibrate and reboot.

HARD RESET

Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds.

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  1. Anonymous
    2014-09-30T11:09:47+00:00

    I have got problem wiz my Lumia 920. Without touching anything the camera screen became on and captured automatically even if I locked the screen. Have any idea how can I solved?

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  2. Anonymous
    2014-08-14T04:11:46+00:00

    This should be a real big trouble of Lumina touch screen trouble. There are no responding at touch screen/ blank screen is the typical of careless in test, pure vendor and hurry up for the product. I saw at least five 920 like me death touch screen like that. But the real thing are not screen. Replacement for main board is  the solution for.

    Big troulbe in designed.

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  3. Anonymous
    2014-07-10T18:56:28+00:00

    This has worked thank you very much , panic over you star ;) thank you

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  4. Anonymous
    2014-05-15T01:20:28+00:00

    i have a problem with my L620 screen, the top of it doesnt work i cant remove notification or check wifi network by sliding down, its a dead spot it doesnt work in landscape (in this case the left part)either.

    The dead spot is more or less the high of an small tile.

    Sorry for bad english

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