Nokia Lumia 920 touch screen not working

Anonymous
2013-02-05T14:35:07+00:00

Hey, I have a problem with the touchscreen on my 920 I cant do anything with the touchscreen. The sidebuttons work perfectly. I have made several hardresets(Holding down all side buttons). Nothing is working. The store i bought it from said it should be send in for repair. But im wondering if there is any fix that you now off?

Windows for home | Other | Devices and drivers

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Anonymous
2013-02-05T16:22:23+00:00

When you attempted these resets can you explain what you did as holding down all buttons aint one of them.

For starter the store you bought it from should replace the handset if its withing the timeframe.

SOFT RESET

Press and hold the power- and volume-down buttons pressed simultaneously for ten seconds. The phone should then vibrate and reboot.

HARD RESET

Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds.

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  1. Anonymous
    2016-05-30T15:19:10+00:00

    my Lumia 920 windows 8.1 felt on its screen and the torch and screen not working. I tried all the hard reset but still not working. I ordered new screen and torch complete set and on eBay, installed it but to no avail. Please help me with your expertise.

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  2. Anonymous
    2016-02-26T03:58:52+00:00

    Same thing happened to me suddenly

    I did the soft reset many times.

    but after see this post i did the hard reset.

    It solved my problems.

    Thank you so much.

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  3. Anonymous
    2016-02-09T08:30:41+00:00

    Brilliant, soft reset did the trick, I thought I was looking at buying a new phone!!!!!

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  4. Anonymous
    2015-12-21T12:29:30+00:00

    omg it worked!! from the soft rest! :D ....I thought that I lost it forever......how did you know that?

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