Nokia Lumia 920 touch screen not working

Anonymous
2013-02-05T14:35:07+00:00

Hey, I have a problem with the touchscreen on my 920 I cant do anything with the touchscreen. The sidebuttons work perfectly. I have made several hardresets(Holding down all side buttons). Nothing is working. The store i bought it from said it should be send in for repair. But im wondering if there is any fix that you now off?

Windows for home | Other | Devices and drivers

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Anonymous
2013-02-05T16:22:23+00:00

When you attempted these resets can you explain what you did as holding down all buttons aint one of them.

For starter the store you bought it from should replace the handset if its withing the timeframe.

SOFT RESET

Press and hold the power- and volume-down buttons pressed simultaneously for ten seconds. The phone should then vibrate and reboot.

HARD RESET

Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds.

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  1. Anonymous
    2013-11-28T02:44:06+00:00

    I have a nokia Lumia. Since the phone updated to windows "8" (it's a 7.8 version) I started with this problem. I went to the center and they told me that it is impossible since there is no warranty. I am very disapointed on Nokia, I was expecting much more from them. I have seen that with the soft reset the phone works again, but once it is locked the problem returns. So... I will never buy a nokia again in my whole life.

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  2. Anonymous
    2013-11-21T13:19:30+00:00

    The soft boot worked.  Thank you!

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  3. Anonymous
    2013-11-10T05:15:42+00:00

    JimmyIreland...you da man!  The soft reset worked for me.

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  4. Anonymous
    2013-11-03T09:46:09+00:00

    my touchscreen is not working for nokia lumia 920 i tried the soft and hard reset but still doesn't work any more suggestions plz help

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