Nokia Lumia 920 touch screen not working

Anonymous
2013-02-05T14:35:07+00:00

Hey, I have a problem with the touchscreen on my 920 I cant do anything with the touchscreen. The sidebuttons work perfectly. I have made several hardresets(Holding down all side buttons). Nothing is working. The store i bought it from said it should be send in for repair. But im wondering if there is any fix that you now off?

Windows for home | Other | Devices and drivers

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Anonymous
2013-02-05T16:22:23+00:00

When you attempted these resets can you explain what you did as holding down all buttons aint one of them.

For starter the store you bought it from should replace the handset if its withing the timeframe.

SOFT RESET

Press and hold the power- and volume-down buttons pressed simultaneously for ten seconds. The phone should then vibrate and reboot.

HARD RESET

Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds.

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  1. Anonymous
    2018-12-21T17:01:11+00:00

    Ho,

    I dont remember my attempts. I threw away my 920 almost four yrs ago. Thx anyway!

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  2. Anonymous
    2018-12-21T15:01:32+00:00

    When you attempted these resets can you explain what you did as holding down all buttons aint one of them.

    For starter the store you bought it from should replace the handset if its withing the timeframe.

    SOFT RESET

    Press and hold the power- and volume-down buttons pressed simultaneously for ten seconds. The phone should then vibrate and reboot.

    HARD RESET

    Press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds.

    Hi, I also experienced my Nokia touch screen not working today.  I saw your answer about the Soft Reset.  Had to do it three times and on the third time it worked.  Thank you so very much!!  Touch screen now working again!  I thought I had lost my phone :-(.

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  3. Anonymous
    2018-08-29T12:28:20+00:00

    Take it to a repair centre.

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  4. Anonymous
    2018-08-29T11:19:41+00:00

    hello friend please help my nokia Lumia 920 screen not working ...what I do exactly now...I using all hard and soft reset procedure..still not working

    plz tell m what I do nw for this.

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