Recently I bought samsung ativ smart PC pro from Dubai. For some reason I got blue screen & I had to reset the windows. After restoring windows 8, some of the preinstalled samsung apps are missing from windows store & PC.
I tried below actions, still no solution.
- Reinstalled windows 3 times, samsung update also done 3 times
- PC given for service, they reinstalled it for 4th time & said its ok. (no improvement)
- Contacted S agent online, he remotely tried to check the PC. He said reinstall windows!!!! otherwise contact windows support.
Now I dont know, what windows support is going to direct me to some other company XYZ?
Could some one take the responsibility & resolve the issue, instead of throwing the ball here & there.
Thanks,
Rajesh.
This is truly a nasty issue.
I have tried everything. There is obviously some information about the Samsung apps available in the PC after a fresh install. The tokens for them are there but a search of the MS url to download them is unavailable.
Samsung told me that I needed them to collect it.... why they can't be available from SW update is anyone's guess.
you can sideload s-note through the details in this post and using powershell, but the other Samsung apps and even being able to access Samsung picks would be nice.
People are pissed and you aren't alone.