Samsung apps are missing in samsung ativ smart PC Pro

Anonymous
2013-03-10T12:28:36+00:00

Recently I bought samsung ativ smart PC pro from Dubai. For some reason I got blue screen & I had to reset the windows. After restoring windows 8, some of the preinstalled samsung apps are missing from windows store & PC.

I tried below actions, still no solution.

  1. Reinstalled windows 3 times, samsung update also done 3 times
  2. PC given for service, they reinstalled it for 4th time & said its ok. (no improvement)
  3. Contacted S agent online, he remotely tried to check the PC. He said reinstall windows!!!! otherwise contact windows support.

Now I dont know, what windows support is going to direct me to some other company XYZ?

Could some one take the responsibility & resolve the issue, instead of throwing the ball here & there.

Thanks,

Rajesh.

Windows for home | Previous Windows versions | Microsoft Store

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  1. Anonymous
    2013-06-10T10:49:07+00:00

    i would download sw update from samsung site and update the latest firmware and drivers. There were so many updates when I booted mine up and you have 4 versions behind the one we have in the Uk... So best update the drivers with the sw update utility and see if it works for you

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  2. Anonymous
    2013-06-10T04:07:13+00:00

    I just bought a XE700T1C-A02US as well from a MS store and it also won't let me load s note or other Samsung software. It is standard Windows 8, not PRO. For 24 hrs it has been "installing" without success.  I also can't get the NFC to work with my Note II.  Can't find any help on help site nor Samsung site.  Very disappointing.

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  3. Anonymous
    2013-06-10T00:46:52+00:00

      I managed to download them both but no idea how to install or use it. Its not like you can click on exe file or anything :(

    insert "add-appxpackage " command and drag & drop "S Note.zip" on windows powershell

    I was able to successfully install the software, but got a message saying that my computer could not run the program. Is this a 32-bit version? That could be the reason why it won't run on my 64-bit Windows 9 Pro.

    Thanks.

    Mike

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  4. Anonymous
    2013-06-08T09:35:52+00:00

      I managed to download them both but no idea how to install or use it. Its not like you can click on exe file or anything :(

    extract file on desktop.

    go to metro search ----> search "Windows PowerShell"

    open "windows powershell"

    insert "add-appxpackage " command and drag & drop "S Note.zip" on windows powershell

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  5. Anonymous
    2013-06-07T11:36:28+00:00

    I managed to download them both but no idea how to install or use it. Its not like you can click on exe file or anything :(

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