RECONNECT:FILE HISTORY DRIVE.

Anonymous
2013-04-04T06:42:51+00:00

I AM ON THE PAGE,RECONNECT YOUR DRIVE.A BIG RED CROSS TELLS ME WHERE ,BUT NOTHING WORKS.TOSHIBA NOTEBOOK 850L SATELLITE RUNNING WINDOWS 8 .3 MONTHS OLD,CHANGED SECURITY FROM TO AVG.NOTHING I READ TELLS ME HOW TO!!NOT CLICK HERE AND THERE.JUST WONT RECCONECT.OH! INTERNAL DRIVE.IM 67 YRS OLD ,FIRST COMPUTER.IT SEEMS THAT PROBLEMS ARE BUILT IN FOR A HUGE REPAIR SYSTEM.THERE MUST BE A SOLUTION TO CONNECT WITHOUT CONNECTING AN EXTERNAL DRIVE.IF I BUY ONE AND THIS DOESNT FIX THE PROBLEM,WHERE ARE THE EXPERTS!!HELLO I AM JERRY..

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-11-14T21:34:41+00:00

    Hi Sharif,

    I am running Windows 8.1 on a Samsung Series 9 ultrabook.  I am having the same "reconnect your drive" problem in File History.  I think here is where my problem began (bear with me if the information below isn't relevant):

    In July I found that windows was backing up to SkyDrive too much (and too often) so I googled the problem, and found the solution (uninstalling and reinstalling SkyDrive).  The problem seemed to be solved, but then Windows Notification kept asking me to "reconnect my drive".

    File History was associated with SkyDrive, but now there is a message: "File History Doesn't Recognize This Drive".  Under the file path, it reads (in italics): unknown error.

    Under my user account, I have two SkyDrive folders, one of them has the extension (.old).

    I don't know what Windows is actually asking me to do.  Can you clarify what's going on here?

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  2. Anonymous
    2013-10-23T07:44:51+00:00

    Hi,

    Thank you for the update.

    Please feel free to reply, in case you face any other issues with Windows in future. We will be glad to assist you.

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  3. Anonymous
    2013-10-18T17:19:27+00:00

    Following your suggestion I was able identify the un-mounted drive in question.  This is an external drive, so when I disconnect it the OS looses the handle to it.  This is true even if I reconnect the drive.  In order to reestablish the handle, or connection, I need to perform the process explained in "b" above.

    Thanks for the insight.

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  4. Anonymous
    2013-10-13T07:55:16+00:00

    Hi,

    1.      Which version of Windows is installed on the computer?

    2.      Were there any recent changes made on the computer prior to the issue?

    If you are using Windows 8 computer, let’s check if File history is turned on or off.

    a. Press or tap Windows Key + X.

    b. Click on Control panel, under System and Security click save backup copy of your files with File History.

    Please get back to us with the above information to assist you better.

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