KB2821895 Windows 8 x64 Update 06.11.2013 problem

Anonymous
2013-06-13T00:47:34+00:00

After this update “sfc /scannow” gets stuck at 100% for about 6-7 minutes, and afterwards reports that there are corrupted files that it cannot fix and asks for reboot.

The situation with “sfc/scannow” repeats after restart. I checked it with three different machines. There are a lot of errors in CBS.log file.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-06-20T22:03:17+00:00

We’re aware of an issue impacting some Windows 8 customers trying to run the sfc /scannow command after installing KB2821895, where customers using the System File Checker receive an error message that there are corrupt files and that the system requires a restart to repair the files. 

To work around this issue:

·         Open an elevated command window

·         Run the command dism /online /cleanup-image /restorehealth, and wait for this command to complete.

·         Run the sfc /scannow command again until the command completes and reports that there is no corruption. If you still get an error that there is corruption, you should contact technical support for further assistance as your system may have actual corruption.

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  1. Anonymous
    2013-06-20T17:20:15+00:00

    Yesterday my windows 8 (O.S.) was updated (KB2821895 updated file), and after that, i have a lot of problem with my operative system (i cannot work with my laptop, because the operative system can not start).

    I was able to start the W8 in safe mode and  i try to uninstall this update file, but was impossible.

    I run the cmd prompt and type:

    c:\windows\system32\dism.exe /Online /Cleanup-image /Scanhealth

    DISM /Online /Cleanup-Image /RestoreHealth

    But the cmd windows presented the following answer:

    ***********************************************************************************

    Deployment Image Servicing and Management tool

    version:6.2.9200.16384

    Error: 87

    the online/cleanup-image/scanhealth option is unknown.

    For more information, refer to the help by running DISM.exe /?

    The DISM log file can be found at c:\windows\Logs\DISM\dism.log

    *********************************************************************************

    I can not fix the problem, and i do not  known, why?

    Maybe, it is not working because i start W8 in safe mode? or why?

    Help me please?

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  2. Anonymous
    2013-06-20T19:08:35+00:00

    Try running it by copying and pasting into the Command Prompt (admin); 

    DISM /Online /Cleanup-image /Scanhealth

    DISM /Online /Cleanup-Image /RestoreHealth

    it will make the first scan then pause...  then waits for you press enter for the second command.

    that error message you have written or copied / pasted... the command line there shows missing spaces.

    I have that command running right now in "Safe Mode with Networking"    Working internet / Networking I think is required too.

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  3. Anonymous
    2013-06-20T19:09:14+00:00

      

    Error: 87

    the online/cleanup-image/scanhealth option is unknown.

    You just forgot to type spaces...( at least 1 before each slash )

    dism    /online    /cleanup-image    /scanhealth

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  4. Anonymous
    2013-06-20T20:14:12+00:00

    Can you guys confirm that this command is completely safe? I ran it twice yesteday after I ran into the same sfc /scannow issue on my Win 8 x64

    It said successful after each run of the command

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