KB2821895 Windows 8 x64 Update 06.11.2013 problem

Anonymous
2013-06-13T00:47:34+00:00

After this update “sfc /scannow” gets stuck at 100% for about 6-7 minutes, and afterwards reports that there are corrupted files that it cannot fix and asks for reboot.

The situation with “sfc/scannow” repeats after restart. I checked it with three different machines. There are a lot of errors in CBS.log file.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-06-20T22:03:17+00:00

We’re aware of an issue impacting some Windows 8 customers trying to run the sfc /scannow command after installing KB2821895, where customers using the System File Checker receive an error message that there are corrupt files and that the system requires a restart to repair the files. 

To work around this issue:

·         Open an elevated command window

·         Run the command dism /online /cleanup-image /restorehealth, and wait for this command to complete.

·         Run the sfc /scannow command again until the command completes and reports that there is no corruption. If you still get an error that there is corruption, you should contact technical support for further assistance as your system may have actual corruption.

Was this answer helpful?

5 people found this answer helpful.
0 comments

117 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2013-07-13T21:49:11+00:00

    ok im like the newest to this when it comes to issues such as.  but heres my issue.. ive done multiple clean installs .. didn't complete erase on my ssd we did windows 8 install and after all that everytime I try to update my virus definition ..I wont allow me says corrupt or invalid signature.  this is with manual download too. thinking this was a virus issue .. did all checks ..usb boot check etc etc. nothing found ..so I looked at the forums and found this. is this update issue causing me to not be able to download or update windows defender virus definition.. cause my Norton is doing the same with live update. im able to download but it says cant install ...thinking this was a virus causing it not to install ...I resorted to clean install..no help ...im stuck like chuck ..ive tried all the methods of sfc and dim but no help yet it says the component store corruption was repaired and then I ran sfc and it said wrp didn't find integrity violations...?? I do not understand this section... please help

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Anonymous
    2013-07-13T22:43:52+00:00

    If you have Norton installed correctly it would completely disable windows Defender.  You can not run two full time anti-virus programs at the same time.

    If I were you I would visit the Norton support webpages and find the Norton uninstall instructions and be sure to download and use their uninstall/cleanup program.   And then I think your problems will disappear.

    https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

    Was this answer helpful?

    0 comments