KB2821895 Windows 8 x64 Update 06.11.2013 problem

Anonymous
2013-06-13T00:47:34+00:00

After this update “sfc /scannow” gets stuck at 100% for about 6-7 minutes, and afterwards reports that there are corrupted files that it cannot fix and asks for reboot.

The situation with “sfc/scannow” repeats after restart. I checked it with three different machines. There are a lot of errors in CBS.log file.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-06-20T22:03:17+00:00

We’re aware of an issue impacting some Windows 8 customers trying to run the sfc /scannow command after installing KB2821895, where customers using the System File Checker receive an error message that there are corrupt files and that the system requires a restart to repair the files. 

To work around this issue:

·         Open an elevated command window

·         Run the command dism /online /cleanup-image /restorehealth, and wait for this command to complete.

·         Run the sfc /scannow command again until the command completes and reports that there is no corruption. If you still get an error that there is corruption, you should contact technical support for further assistance as your system may have actual corruption.

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  1. Anonymous
    2013-07-14T23:32:12+00:00

    lol im just laughing because I am confused.  no but yes Samsungs data magician is a secure wipe process that has to be done standalone not thur windows.  well no my problem didn't start with Norton.  it was the windows update that was giving me a head ache.  heres my story .. two days ago I recently updated to windows 8. I had it on my 128gb ssd.  after installation I wanted to utilize my cases hotswap bay ..corsair 800d.  so I formatted my 128 and grabbed 4 more ssds (total of 3x Samsung 840pro 128gb and 1x 500gb) I do a lot of video editing if you want to know. but anyways I then reinstalled windows 8 to a new 500gb ssd.  well after installation was done, I wanted to do a full update. on all of windows goodies.  well I started having issues with a windows update.  out of I think 30some updates only 4 updates wont go thru.  kb2821895 was one of them.  thinking I was just a MS issue. I decide to wait it out.  so onto other updates.  windows defender was irrelevant because I had NORTON 360 so ..I tried to update its definition.  wouldn't do it.  tried a couple of more times wouldn't work so I contacted Norton. they insisted for me to do a clean uninstall and reinstall.  I did so.  and same issue.  thinking it was a bug between Norton and windows defender.  got rid of Norton and went with defender until issue is resolved. well windows defender had a windows update too. its definition update. well thur windows update I tried over and over and over but the virus definition wouldn't update and say "signature is corrupt or invalid.  so I did what I thought was best.  fresh install of windows thinking something must of went wrong during installation.   thinking it was the new addition of ssd's I secure wipe them all one by one.  making sure nothing there was the issue.  installed on the 500gb and same issues kept popping up.  fresh installed it again this time via HDD because I thought it was ssd issue. so I did that and same updates kept hanging during download.  now I was confused ..thinking now that there was a virus swimming around my system not allowing me to update virus definitions.  then I started looking to forums on issues with updates.  thinking it couldn't be a virus cause I clean wipe them ..impossible for it to still be on my drives..well this is the part where I say ...after a much pain staking 2days of rinse and repeat steps.. my search for an answer has lead me here and thus ...yes I haven't installed the "update" in the question here before hand because im unable to download it successfully... ive tried the restorehealth vis commandprompt etc etc.  nothing helped.  so im looking to MS community for some answers or pointers to help me understand my issue with windows 8.  sorry for the long reply im just stuck like chuck.  and any help would be appreciate it.

    and thanks for replying back blackkatt911.

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  2. Anonymous
    2013-07-14T06:47:26+00:00

    Why are you laughing???

    Okay good to know, its not the SSD then, BTW a "Wipe" is not the same as a "secure wipe", I don't know how Samsung SSD works but still.

    Anyway...

    Just to be clear, Your problem is that when you try to install/update Norton it won't work, the file gets corrupted? And I assume that you haven't installed the "update" in question here before hand?

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  3. Anonymous
    2013-07-14T06:33:45+00:00

    Lol I have Samsung 840pro... And yes I did a complete wipe Thur data magician samsungs software provided.. I am a bit confused..searching for answers...my updates are what lead me to this discussion.. I know my explanation of my situation is not on par with this thread..but I'm stuck so this is where Im at as of right now in correcting the situation. I understand ssd corruption could be an issue...so I I reinstalled on my WD caviar black..just to eliminate all possiblilties and on my HDD issue is still there.  Could my internet play a role in this with no communication between server ...jw... I'm out of luck right now ..just need somebody to give some pointers that I haven't done or tried yet.. And thanks for the reply kat911 I appreciate it

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  4. Anonymous
    2013-07-14T06:14:35+00:00

    Hi!

    I think you are a bit confused, but as you landed here you probably have the same issue as the rest of us. Before I had this issue I had the same symptoms and it turns out that, that time, it was my new SSD witch was causing corruption. You may need to do a secure wipe on your SSD! what SSD is it?

    if OCZ go to there forum there is a thread about it.

    http://www.ocztechnologyforum.com/forum/showthread.php?110689-NEED-HELP-ASAP!-VECTOR-cause-file-system-corruption-%28possibly%29&highlight=

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