KB2821895 Windows 8 x64 Update 06.11.2013 problem

Anonymous
2013-06-13T00:47:34+00:00

After this update “sfc /scannow” gets stuck at 100% for about 6-7 minutes, and afterwards reports that there are corrupted files that it cannot fix and asks for reboot.

The situation with “sfc/scannow” repeats after restart. I checked it with three different machines. There are a lot of errors in CBS.log file.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-06-20T22:03:17+00:00

We’re aware of an issue impacting some Windows 8 customers trying to run the sfc /scannow command after installing KB2821895, where customers using the System File Checker receive an error message that there are corrupt files and that the system requires a restart to repair the files. 

To work around this issue:

·         Open an elevated command window

·         Run the command dism /online /cleanup-image /restorehealth, and wait for this command to complete.

·         Run the sfc /scannow command again until the command completes and reports that there is no corruption. If you still get an error that there is corruption, you should contact technical support for further assistance as your system may have actual corruption.

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  1. Anonymous
    2013-06-20T07:59:42+00:00

    so is it 100% safe to run the DISM HealthRestore command people are talking about?

    I would hate to have to a clean install over this

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  2. Anonymous
    2013-06-19T03:15:24+00:00

    I apologize to all for losing my temper, but this is so frustrating to just a minimally

    knowledgeable computer user.

    I'm sure your English is better than my bad Spanish or just slightly better French, JGCFC ...

    And the last reply about UEFI issues is way over my head.

    If MS expects this update to work on all existing Windows 8 devices, I believe they are

    incorrect. I wish I didn't have to hide the update to prevent it from installing, which I will

    continue to do because I'm not spending another four days resetting my Acer

    Windows 8 tablet.

    Thanks for any guidance anyone can suggest.

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