KB2821895 Windows 8 x64 Update 06.11.2013 problem

Anonymous
2013-06-13T00:47:34+00:00

After this update “sfc /scannow” gets stuck at 100% for about 6-7 minutes, and afterwards reports that there are corrupted files that it cannot fix and asks for reboot.

The situation with “sfc/scannow” repeats after restart. I checked it with three different machines. There are a lot of errors in CBS.log file.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-06-20T22:03:17+00:00

We’re aware of an issue impacting some Windows 8 customers trying to run the sfc /scannow command after installing KB2821895, where customers using the System File Checker receive an error message that there are corrupt files and that the system requires a restart to repair the files. 

To work around this issue:

·         Open an elevated command window

·         Run the command dism /online /cleanup-image /restorehealth, and wait for this command to complete.

·         Run the sfc /scannow command again until the command completes and reports that there is no corruption. If you still get an error that there is corruption, you should contact technical support for further assistance as your system may have actual corruption.

Was this answer helpful?

5 people found this answer helpful.
0 comments No comments

117 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-07-07T04:05:46+00:00

                   

    DISM /Online /Cleanup-Image /RestoreHealth


    I get ERROR: 21

    device not ready or sth

    heres the dism.log:

    http://sembia.org/dism.log

    You have a CD or DVD in the drawer while you ran the command ?

    Or an external CD/DVD connected ?

    Might unplug all external things you don't absolutely need and try the DISM commands again.  Like flash drives, cd drives,  or cell phone, or xbox, etc. & no cd or dvd in the drives.

    yeah... it was deamon tools virtual cd/dvd  causing this error

    thanks.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-07-06T09:14:03+00:00

      

    Here is the log that you had asked.

    http://www.filedropper.com/newwinzipfile\_1

    Hi,

    Thanks for the help.

    I restarted,ran the restore health command and tried an sfc and it reported no integrity violation

    I guess that's okay.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-07-06T05:52:06+00:00

    Hi 

    Here is the log that you had asked.

    http://www.filedropper.com/newwinzipfile\_1

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-07-06T05:14:24+00:00

    Hi,

    Even I am also experiencing the same error. Here are my logs

    Error code 3017 when trying to execute the DISM command

    http://www.filedropper.com/newwinzipfile

    Hi there,

    Could you, please, also zip and upload all CBS log files from C:\Windows\logs\CBS? Usually the error 3017 means that you need to reboot and try again, but this can be confirmed from the logs.

    Was this answer helpful?

    0 comments No comments