KB2821895 Windows 8 x64 Update 06.11.2013 problem

We’re aware of an issue impacting some Windows 8 customers trying to run the sfc /scannow command after installing KB2821895, where customers using the System File Checker receive an error message that there are corrupt files and that the system requires a restart to repair the files. 

 

To work around this issue:

·         Open an elevated command window

·         Run the command dism /online /cleanup-image /restorehealth, and wait for this command to complete.

·         Run the sfc /scannow command again until the command completes and reports that there is no corruption. If you still get an error that there is corruption, you should contact technical support for further assistance as your system may have actual corruption.

Very interesting issue. I checked my Windows 8 system with the dism /online /cleanup-image /scanhealth command and then with the sfc /verifyonly command. Here are the results:

C:\Windows\system32> dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool

Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[==========================100.0%==========================]

No component store corruption detected.

The operation completed successfully.

C:\Windows\system32>sfc /verifyonly

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection found integrity violations. Details are included

in the CBS.Log windir\Logs\CBS\CBS.log. For example

C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in

offline servicing scenarios.

One says the is no problem, the other says that there is a problem. Why?

Gee, using Acer System Recovery discs is exactly what I spent Sunday doing when this DISM command

for ScanHealth and RestoreHealth didn't work. Only minimal restore points on 32GB tablet. So have

now increased restore point settings by a gigabyte to keep more on file.

But have now spent significant parts of four days restoring things and adding everything back

except KB2821895, which is now hidden in update. Automatic updates now shut off. Have June 16, 17, 18, and 19 scannows with no integrity problems.

So is there an official Microsoft solution to this KB2821895 update problem? Could it be like

Windows 7 April problem with 2823324, some third party software?

Sure would prefer not to have to do a system recovery again.

Thanks.

Yesterday my windows 8 (O.S.) was updated (KB2821895 updated file), and after that, i have a lot of problem with my operative system (i cannot work with my laptop, because the operative system can not start).

I was able to start the W8 in safe mode and  i try to uninstall this update file, but was impossible.

*********************************************************************************

If it was me...

If I did not have a 'System Repair Disc' - It would be a good idea to try to make one.

Windows 7 File Recovery     in control panel .. on the left.

I'd make a fresh 'System Restore' Point ..... name it Bad, do no use.       System / System Protection.  So I might have a chance to return if I need to.....   then I'd be running  'System Restore' to a date before I installed the updates.

Try running it by copying and pasting into the Command Prompt (admin); 

DISM /Online /Cleanup-image /Scanhealth

DISM /Online /Cleanup-Image /RestoreHealth

it will make the first scan then pause...  then waits for you press enter for the second command.

 

that error message you have written or copied / pasted... the command line there shows missing spaces.

 

I have that command running right now in "Safe Mode with Networking"    Working internet / Networking I think is required too.

Thank you! (gobonkers and Matthias)

I followed their instructions. First i wrote this in the cmd prompt (in safe mode & Networking):

*******************************************************************************************

DISM.exe    /online    /cleanup-image    /scanhealth

and the command window shows:

Error: 3017

The requestes operation failed. A system reboot is required to roll back changes made.

*******************************************************************************************

I rebooted the O.S. and i wrote this:

*******************************************************************************************

DISM.exe    /online    /cleanup-image    /restorehealth

and the command window shows:

Error: 3017

The requestes operation failed. A system reboot is required to roll back changes made.

********************************************************************************************

I rebooted the O.S. and i wrote this:

********************************************************************************************

sfc /scannow

and the command window shows:

There is a system repair pending which requires reboot to complete. Restart windows and run sfc again.

********************************************************************************************

I rebooted the O.S., i  can not fix the O.S.  problem.

What could be the problem?

Somebody Knows, how fix it?