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I have installed windows 8 pro on my laptop but i am unable to create pin password or picture password. while creating pin password it gives error message Error occurred while capturing your pin , please try again later and while creating picture password it gives error message enrolement faillure. Problem persist even after creating other account/local account. Please help. I have already paid Rs.2000 for this windows 8, please solve my problem
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Well, finally found the solution after 3 days of research.
Credential Manager Service was disabled.
Now you should be able to change/create the pin. Reply back if problem persist.
Hi Jeff,
Sorry for late response.
From the above replies I understand that you tried all the suggestions mentioned in previous replies and none worked. This issue may occur due to Windows image corruption, if the Windows image is corrupted we can restore the Windows image using DISM (Deployment Image Servicing and Management) tool. Follow the steps mentioned in the link below (under Resolution topic) and Check if it helps.
https://support.microsoft.com/kb/947821?wa=wsignin1.0
Reply us in case you have any issues.
Hi Jeff,
Thank you for the response. Sorry for the later reply.
If you haven't tried to change PIN by creating new user account, please try to create a new user account and try to change the PIN.
To create user account in Window 8 you can refer the link below.
http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8
Let us know if you have same issue.
Hope this Helps. In case you need more technical assistance post us.
Hello Brian. I did reinstall Windows 8.1 today, using the link and ISO you folks provided. Took quite some time. Still can't enter a login pin; same results. It should be noted that other users are stating the same thing-- this doesn't work even out of a brand new Windows 8.1 installation.
So... when is this going to be turned over to tech so they can find out what is wrong on the coding end? There is obviously some sort of bug. As a note: it won't let me enter a profile photo either.
This is a single, home-based computer, not on any network, and I'm the only user-- and have administrator rights (which is another major issue with Windows-- failing to consistently recognize user administrator rights. But that's another bug.)
For now, Microsoft needs to realize this is not a localized problem. It is an actual Windows bug, right out of the installation process. The system does not allow the entry of a pin number, to change the profile photo (and I would risk a guess other pertinent user information).
So basically the answer is: totally reinstall Windows 8... a process that takes several hours, if not days by the time we re-install all programs.
It amazes me that Windows cannot locate and repair all errors on the fly... or that re-installing Windows results in destruction of all user programs and data to the point a backup has to be made and all programs reinstalled.
It's like having a spark plug wire going out on your car and the mechanic saying, "Those can't be replaced. You need to install a new engine."
By the definition, this is not considered, "User-friendly".
This is why I don't upgrade to Windows 10. Since it takes over the very boot process of the computer, removingthe ability to boot under any system but Windows 10... it removes any possibility of emergency restore, reverting to a prior version of Windows, or installing a different operating system altogether.
In my experience, this kind of coding is commonly called "hacking a system".
And yeah, I know Windows 10 isn't the subject of this thread. Windows X.X not working and not being repairable is the subject of this thread.
Hi,
This issue doesn't happen to all Windows 8 operating system. After running the DISM commands, it showed that you have a corrupted Windows 8 operating system. Thus, repairing it through an ISO image using DISM or re-installing Windows 8 is the best solution to fix it.
Let us know how it works and we'll be happy to assist you.
Regards,
Brian Cab
