the MTP USB Device driver doesn't install. I cannot connect external devices such as the Samsung Galaxy. I tried multiple uninstall and re-install, no solution

Anonymous
2013-01-15T16:00:56+00:00

i tried many of the ways suggested in many forums, nothing worked. actually when i forst connected te Galaxy it worked for a few days, then it stopped. My company ha installed on my PC System Center 2012 Endpoint Protection; however it was there even when i was able to connect.  i tird also the ipad and i get the same error.

the solution offered to my previous request on the same issue by Rob Thomas596 strictly refers to Apple products and i can't use it for the Galaxy

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-07-16T16:34:12+00:00

Run command prompt as administrator and run the following command:

net localgroup Administrators local service /add

That is what fixed my problem after searching everywhere

Was this answer helpful?

800+ people found this answer helpful.
0 comments No comments

76 additional answers

Sort by: Oldest
  1. Anonymous
    2013-04-16T14:23:32+00:00

    Oh, sorry. Here is the link for picture

    http://img.ihere.org/uploads/400d0b7bd1.jpg

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2013-04-17T14:25:26+00:00

    I found the solution.  Here is the link: http://www.androiddoes.net/manufacturers/samsung/how-to-solution-samsung-mobile-mtp-device-code-10-error-at-device-manager/

     

    It worked for me.

    Ooh! It works!

    Thank you so much Carlocal1207 and also thanks Tony Kingsgraphic.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-04-27T21:51:55+00:00

    I had the same problem with my Nokia E72. Then I tried with short USB cable (15cm) to connect my phone to PC, MTP USB Device Driver worked very well. My previous USB cable length is 1.8m, my USB port is USB2.0.

    Was this answer helpful?

    0 comments No comments