the MTP USB Device driver doesn't install. I cannot connect external devices such as the Samsung Galaxy. I tried multiple uninstall and re-install, no solution

Anonymous
2013-01-15T16:00:56+00:00

i tried many of the ways suggested in many forums, nothing worked. actually when i forst connected te Galaxy it worked for a few days, then it stopped. My company ha installed on my PC System Center 2012 Endpoint Protection; however it was there even when i was able to connect.  i tird also the ipad and i get the same error.

the solution offered to my previous request on the same issue by Rob Thomas596 strictly refers to Apple products and i can't use it for the Galaxy

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2015-07-16T16:34:12+00:00

Run command prompt as administrator and run the following command:

net localgroup Administrators local service /add

That is what fixed my problem after searching everywhere

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  1. Anonymous
    2013-01-23T09:12:31+00:00

    Hi,

    I suggest you to download and install Samsung Kies application.

    http://www.samsung.com/in/support/usefulsoftware/KIES/JSP

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  2. Anonymous
    2013-01-23T16:28:26+00:00

    I did, multple times.  It cannot connect to the device.  I tried to troubleshoot the connection withink Kies. It tells me that the driversa are re-installed and the connection repaired, but still doesn't work

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  3. Anonymous
    2013-02-04T03:37:04+00:00

    AND NOW ?????

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  4. Anonymous
    2013-02-04T04:51:58+00:00

    hi,

     do u have itunes installed in your PC? if so try updating the itunes to the newer release version or u can uninstall it and install again later via downloading from apple website.

    i found that not updating itunes makes ur PC dont recognize hardware.

    It cant hurt to give a try. Let me know if it helps.

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