the MTP USB Device driver doesn't install. I cannot connect external devices such as the Samsung Galaxy. I tried multiple uninstall and re-install, no solution

Anonymous
2013-01-15T16:00:56+00:00

i tried many of the ways suggested in many forums, nothing worked. actually when i forst connected te Galaxy it worked for a few days, then it stopped. My company ha installed on my PC System Center 2012 Endpoint Protection; however it was there even when i was able to connect.  i tird also the ipad and i get the same error.

the solution offered to my previous request on the same issue by Rob Thomas596 strictly refers to Apple products and i can't use it for the Galaxy

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-07-16T16:34:12+00:00

Run command prompt as administrator and run the following command:

net localgroup Administrators local service /add

That is what fixed my problem after searching everywhere

Was this answer helpful?

800+ people found this answer helpful.
0 comments No comments

76 additional answers

Sort by: Oldest
  1. Anonymous
    2015-09-17T06:27:05+00:00

    it say access is denied in windows 10.Why.and it not working mtp

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-10-12T06:47:48+00:00

    I experienced a similar problem with a different phone.  An app called AirMore solved it. Anyone can upload and download content of any sort using this without a USB connection at all - it's all done via WiFi. Anyone with any problem like this should Google AirMore and see if this might help.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-11-14T06:19:07+00:00

    Been trying to figure this out through two phones and two YEARS!!! FINALLY!!!!! Thank You! this worked for me.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-12-20T18:19:38+00:00

    Guys I tried everything listed here and nothing worked, until I just rebooted my android device. Boom. Magic. It worked. Hope it will work for you too.

    Was this answer helpful?

    0 comments No comments