the MTP USB Device driver doesn't install. I cannot connect external devices such as the Samsung Galaxy. I tried multiple uninstall and re-install, no solution

I found the solution.  Here is the link: http://www.androiddoes.net/manufacturers/samsung/how-to-solution-samsung-mobile-mtp-device-code-10-error-at-device-manager/

 

It worked for me.

I have had the same issue with my Samsung Galaxy SIII for several months now.  I tried your solution and everything was clear as day until I couldn't find the string value called UpperFilters to delete it.  Should I assume these mean that string value is not the problem?  If so, I'm baffled because my problem is the same as the original poster.

  "HERE’s THE SOLUTION:

1. Go to the Registry Editor (Start –> Run –>type in, “regedit” (without the quotes) then click OK.
2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
3. Go upto Edit>Find, type in or copy/paste Portable Devices
4. In the right hand pane you will see the (Default) value “Portable Devices” on the string
5. Once found, you see a string value called UpperFilters –> delete it!
6. Finished!
7. Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away.
8. Goto Device Manager open Universal Serial Bus controllers and you should see “Samsung Mobile USB Composite Device”

OK, if the service is running but the device does'nt connect then maybe it's a problem with the device driver. Does the Galaxy show-up in the hardware list (when it's plugged-in). Look under CONTROL PANEL > HARDWARE & SOUND > Device Manager. Look in the hardware list and see if there is a problem showing. Sometimes uninstalling a driver then re-connecting the device (so that the driver auto installs again) will fix a problem. You can do an uninstall from the Control Panel. Is it something really simple like a bad connecting lead? Otherwise I think this is as far as I can suggest you look. Maybe there's someone out there who has the same device who can help. Regards...Tony

I followed step by step as you mentioned and found that 'Start' has shown (2) and 'ServiceSidType' has shown (1) at first stage. But my cell phone problem does still exist too.

OK, first go into SEARCH PROGRAMS AND FILES and type SERVICES. It shows at the top of the list. Click it and look at the Services menu dialogue. Scroll-down to WINDOWS DRIVER FOUNDATION - USER-MODE DRIVER FRAMEWORK. It should show 'Running' for Status, and 'Automatic' for Start-up type. If either is incorrect change them by right-clicking on the item and going into PROPERTIES. You can set the required values in here. Close the Services dialogue.

Next run REGEDIT.EXE by typing Regedit in the search box as above (be careful in here....) In Regedit click on Edit in the tool-bar and then FIND. Type WUDFSVC into the box and click 'Find Next'. 'Find' will take a minute or so to find the right key. You may need to press F3 twice (to search further down the registry) until you get to a key showing multiple lines, one of which is 'Start' (REG_DWORD 0x00000002 (2). If this shows anything other than 2 you need to change it by right-clicking on Start, and select MODIFY. Enter 2 in the 'Value data' box, and click 'OK'. While you are here the key 'ServiceSidType should show (1).

Close Regedit and re-boot the PC.

Thanks for the reply. None of this worked for me. My issue is with my digital cameras, one Canon one Nikon. Prior to today they were connecting fine via a USB lead direct from the cameras. Now in Device Manager they both show an exclamation mark. If I try to auto load the driver I get ‘MTP USB driver did not initialise’. If I load manually from the exising driver on the HDD it loads fine and the cameras connect. If then I turn off the PC the driver does not load when it boot-up and I’m back to square-one. Other USB devices, SD card reader and printer, work fine.

UPDATE: SOLVED!

After a brief visit to Blackviper's site (www.blackviper.com) I checked what SERVICES should (must!) be running, and found WUDFSVC (Windows Driver Foundation - User-mode Driver Framework)  was in a stopped condition. This should NEVER be stopped! (according to the info in services). Starting this service solved my problem.

Addendum:

I found that in the registry something was setting the WUDFSVC to start manually. This service needs to be automatic start-up in SERVICES. Just entering Automatic failed to save the start item. I had to go into Regedit and find the WUDFSVC 'start' entries and alter to '2' (set to automatic). They were all showing '3' (set to manual).

I've found these problems with my Nokia Lumia 920 too. Could you please suggest step by step to resolving this issue?