Windows 8 "refresh" removed applications

Anonymous
2012-12-21T18:21:35+00:00

Why did Windows 8 "Refresh" remove about 30 applcations from my PC?  Outlook is gone, as is Excel and Word.  I did a upgrade from 7 on one of my PC's and the new system had not even been operating long enough to create a "Restore" point.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-12-22T07:58:25+00:00

Hi Rodgerr,

I can imagine how frustrating it could be when most of the applications have been removed on the computer.

Since, you have refreshed the PC; all the applications installed will be removed.

The apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. You'll find a list of the removed apps on your desktop after refreshing your PC.

Refer: http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

I would recommend you to reinstall all the applications on windows 8 to work.

Let us know the status.

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  1. @CmdrKeene 90,631 Reputation points Volunteer Moderator
    2013-05-04T22:19:35+00:00

    Restore doesn't actually erase anything, it uses shadow copies and only replaces files that were modified since the snapshot was taken. So it really is the best "first step" to use if you want to try fixing a problem and don't know where to start.

    Maybe they made the Refresh a little too easy to find :)

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  2. Anonymous
    2013-05-04T22:23:18+00:00

    Thank you for the correction; I'll make a note of that.

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  3. Anonymous
    2013-05-17T02:51:30+00:00

    Didn't the Advanced Startup Settings explicitly state in both the name and the details that our personal files would NOT be tampered with? Even your own product, Microsoft Office, is wiped off the hard drive. I did this to fix a nagging error, but no error is worth hours and hours of reinstalling apps and programs. At LEAST fix the description. This is one of the things that makes me utterly regret getting Windows 8.

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  4. Anonymous
    2013-05-17T07:08:00+00:00

    Didn't the Advanced Startup Settings explicitly state in both the name and the details that our personal files would NOT be tampered with? Even your own product, Microsoft Office, is wiped off the hard drive.           

    Outlook is NOT a "personal" file.....

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